Field Service Engineer

mechatronic systemtechnik GmbH; Fürnitz; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

mechatronic systemtechnik gmbh in Austria is seeking a field service engineer to install, configure, and calibrate equipment at customer sites, performing initial tests and ensuring a smooth handover to clients.

You will conduct preventive maintenance, diagnose faults, carry out repairs, document issues and parts used, and report findings to engineering. Frequent travel to customer sites is required with flexible hours for urgent service.

Formación

• Strong understanding of mechanical, electrical, and/or electronic systems.
• Troubleshooting and diagnostic skills.
• Familiarity with technical drawings and schematics.

Responsabilidades

• Install new equipment or systems at customer sites and configure calibration.
• Perform initial tests and ensure successful handover to the client.
• Perform scheduled preventive maintenance and diagnose faults.
• Carry out repairs or replacements to keep equipment running smoothly.
• Maintain service logs and complete service reports.
• Document issues, solutions, and parts used; report to service/engineering.
• Travel frequently to customer sites and adapt to urgent service needs.

Conocimientos

Mechatronics

Troubleshooting

Schematics

Educación

Electrical Engineering

Mechanical Engineering

Mechatronics

Electronics

Descripción del empleo

• Electrical Engineering
• Mechanical Engineering
• Mechatronics
• Electronics

Technical Skills

• Strong understanding of mechanical, electrical, and/or electronic systems
• Troubleshooting and diagnostic skills
• Familiarity with technical drawings and schematics

Soft Skills

• Excellent communication and interpersonal skills
• Customer service orientation
• Problem-solving mindset
• Ability to work independently and manage time effectively
• Flexibility for travel and on-call work

Experience

• Hands-on experience in technical support, maintenance, or field installations
• Experience in the semiconductor industry but not mandatory

Responsibilities and Duties

Installation and Commissioning

• Install new equipment or systems at customer sites
• Configure and calibrate machinery to meet performance standards
• Perform initial tests and ensure successful handover to the client

Maintenance and Repairs

• Perform scheduled preventive maintenance
• Diagnose faults and carry out repairs or replacements
• Keep equipment running efficiently and reduce downtime

Documentation and Reporting

• Maintain service logs and complete service reports
• Document technical issues, solutions, and parts used
• Report findings to the service or engineering team

Customer Relationship Management

• Act as the face of the company to customers
• Ensure high levels of customer satisfaction
• Explain technical issues clearly and professionally

Compliance and Safety

• Follow safety regulations and company policies
• Ensure equipment complies with industry standards and local regulations
• Execute risk assessments when required

Travel and Scheduling

• Travel frequently to customer sites, sometimes on short notice
• Work flexible hours for urgent repairs or service

WHY YOU'LL LOVE WORKING WITH US:

A secure and modern workplace with challenging tasks and a high degree of personal responsibility

Thorough onboarding and support from competent and motivated colleagues

Numerous employee benefits and a good work-life balance

You can, of course, expect compensation based on the applicable collective bargaining agreement (CBA for workers in the iron and metal processing industry, classification: at least skilled worker), which will be supplemented depending on your individual qualifications and professional experience

All other details and final salary agreements will be discussed in a personal interview

All applications will, of course, be handled WITH STRICT CONFIDENTIALITY

ABOUT OUR COMPANY

mechatronic systemtechnik gmbh headquartered in Fürnitz, is a globally leading high-tech company specializing in the development and production of special-purpose machinery for the semiconductor industry and is part of the Accuron Group based in Singapore.

Our customers include manufacturers of modern semiconductor componenents (such as microsensors, power semiconductors, and 3D-stacked semiconductor systems) for mobile applications (smartphones, Internet of Things, automotive, etc.), as well as OEMs in the field of inspection systems, wet chemistry, and metallization systems.

To optimally serve our global customer base and ensure the successful execution of projects, we are always looking for qualified employees.

Any questions, please, address to: mechatronic systemtechnik gmbh 04242 33 999 0

Installation and Commissioning

• Install new equipment or systems at customer sites
• Configure and calibrate machinery to meet performance standards
• Perform initial tests and ensure successful handover to the client

Maintenance and Repairs

• Perform scheduled preventive maintenance
• Diagnose faults and carry out repairs or replacements
• Keep equipment running efficiently and reduce downtime

Documentation and Reporting

• Maintain service logs and complete service reports
• Document technical issues, solutions, and parts used
• Report findings to the service or engineering team

Customer Relationship Management

• Act as the face of the company to customers
• Ensure high levels of customer satisfaction
• Explain technical issues clearly and professionally

Compliance and Safety

• Follow safety regulations and company policies
• Ensure equipment complies with industry standards and local regulations
• Execute risk assessments when required

Travel and Scheduling

• Travel frequently to customer sites, sometimes on short notice
• Work flexible hours for urgent repairs or service

Qualificatons and Requirements

Educational Qualifications

• Electrical Engineering
• Mechanical Engineering
• Mechatronics
• Electronics

Technical Skills

• Strong understanding of mechanical, electrical, and/or electronic systems
• Troubleshooting and diagnostic skills
• Familiarity with technical drawings and schematics

Soft Skills

• Excellent communication and interpersonal skills
• Customer service orientation
• Problem-solving mindset
• Ability to work independently and manage time effectively
• Flexibility for travel and on-call work

Experience

• Hands-on experience in technical support, maintenance, or field installations
• Experience in the semiconductor industry but not mandatory

WHY YOU'LL LOVE WORKING WITH US:

A secure and modern workplace with challenging tasks and a high degree of personal responsibility

Thorough onboarding and support from competent and motivated colleagues

Numerous employee benefits and a good work-life balance

You can, of course, expect compensation based on the applicable collective bargaining agreement (CBA for workers in the iron and metal processing industry, classification: at least skilled worker), which will be supplemented depending on your individual qualifications and professional experience

All other details and final salary agreements will be discussed in a personal interview

All applications will, of course, be handled WITH STRICT CONFIDENTIALITY

Any questions, please, address to: mechatronic systemtechnik gmbh 04242 33 999 0