Dynamics 365 CRM Solution Engineer (m/f/d)

MED-EL Elektromedizinische Geräte Deutschland GmbH; Innsbruck; Hybrid; EUR 43.000 - 53.000; Vollzeit

Zusammenfassung

MED-EL Elektromedizinische Geräte Deutschland GmbH in Innsbruck, Austria, seeks an IT professional to optimize and manage Microsoft Dynamics 365 CRM. You will analyze business needs with stakeholders, implement standards, configure workflows, and integrate third-party systems to ensure robust data flows and governance.

The role emphasizes strong problem-solving, SQL knowledge, and proactive collaboration, with English proficiency required for cross-border communication.

Qualifikationen

• At least 3 years of experience with Microsoft Dynamics 365.
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings.
• Experience with integration tools and APIs.

Aufgaben

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system.
• Define and enforce CRM development standards based on best practices and governance models.
• Configure the system, workflows, automation, and integrate it with third-party systems.
• Monitor performance and troubleshoot issues.
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention.

Kenntnisse

Dynamics 365

CRM configuration

Integration tools

Problem-solving

English proficiency

Tools

SQL

APIs

Jobbeschreibung

Information Technology

Innsbruck, Austria

Professionals Full-Time 38.5h Permanent

Your Tasks

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems
• Monitor performance and troubleshoot issues
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention

Your Profile

• At least 3 years of experience with Microsoft Dynamics 365
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
• Experience with integration tools and APIs
• Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
• Excellent English skills, both written and spoken

Please apply in English!

Further information about MED-EL can be found here .

Minimum Salary

Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 47,810.14.

Earliest Entry Date

This position is to be filled immediately.

Your Contact Person

If you have any questions please contact Chantal Heiland.