CRM Solution Architect / Senior Consultant (Dynamics 365)

Qualysoft; Wien; Hybrid; EUR 95,940 - 103,320; Full time

Job summary

A leading IT consulting firm in Austria is seeking an experienced CRM Solution Architect / Senior Consultant (Dynamics 365) for a long-term engagement. The role involves hands-on consulting, technical leadership of CRM Developers, and acting as the main point of contact for the client. The ideal candidate will have experience in Microsoft Dynamics 365, particularly in Sales, Customer Insights, and Project Operations. The position offers a competitive day rate and a predominantly remote working model.

Qualifications

• Several years of experience as a CRM Solution Architect or Senior Dynamics Consultant.
• Strong expertise across Microsoft Dynamics 365 modules.
• Deep knowledge of Dynamics Sales, Customer Insights, and Project Operations.

Responsibilities

• Act as SPOC for the client’s internal CRM team and business stakeholders.
• Lead technical coordination of two CRM Developers.
• Design complex CRM architectures and integration strategies.

Skills

CRM Solution Architecture

Microsoft Dynamics 365

Azure Integration

Power Platform

Stakeholder Communication

Job description

Overview

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Solution Architect / Senior Consultant (Dynamics 365). The role combines hands-on consulting with architectural ownership and technical leadership of two CRM Developers. The Solution Architect acts as the main point of contact (SPOC) towards the client and ensures overall solution quality and integration into the existing system landscape.

General Conditions

Start: ASAP

Duration: Long-term

Workload: 100%

Working model: 95% Remote, occasional on-site presence upon agreement

Language: English (German is a plus)

€520 - €560 a day

Responsibilities

• Act as SPOC for the client’s internal CRM team and business stakeholders
• Operational collaboration in CRM implementation and enhancement initiatives
• Technical leadership and coordination of two CRM Developers
• Architectural design across Microsoft Dynamics 365 modules
• Focus on: Dynamics 365 Sales, Customer Insights, Project Operations
• Design and documentation of solution concepts for complex requirements
• Definition of integration strategies with third-party systems
• Analysis of existing application landscape and alignment of CRM architecture
• Governance of Azure-based integrations and system interfaces
• Ensuring scalability, maintainability and performance of the CRM ecosystem
• Translation of business requirements into high-level technical concepts

Requirements

• Several years of experience as CRM Solution Architect or Senior Dynamics Consultant
• Strong expertise across Microsoft Dynamics 365 modules
• Deep knowledge of: Dynamics Sales, Customer Insights, Project Operations
• Experience with Azure and enterprise integration architectures
• Strong Power Platform expertise
• Proven experience designing complex CRM architectures
• Experience integrating third-party systems
• Strong analytical and conceptual skills
• Excellent stakeholder communication skills

Application

Interested? Please send us your current CV, including your availability and hourly rate expectations.

We look forward to hearing from you.

You are welcome to contact me via Freelancermap, by email at elena.kahraman @qualysoft.com, or via LinkedIn.

Thank you for your understanding!

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