Digital Platform Lead: Governance & Analytics (Home Office)

Light for the World; Wien; On-site; EUR 41,000 - 51,000; Part time

Benefits offered by this job

Flexible working hours

Home-Office opportunities

Professional development support

International NGO environment

Job summary

Light for the World is seeking a digital technology lead to govern and continuously improve our global digital platforms, ensuring secure, accessible and compliant systems. You will coordinate with communications, IT and fundraising teams, and work with country offices and external partners to deliver robust digital solutions.

You will translate organisational needs into sustainable technical strategies, monitor performance, and drive innovations while promoting best practices across the NGO.

Qualifications

• Experience managing digital communication platforms, websites or marketing tech.
• Strong understanding of CMS platforms and web technologies.
• Experience with web analytics and tracking technologies.
• Knowledge of accessibility standards, GDPR and digital governance.
• Experience working with external vendors and managing digital technology projects.
• Excellent English and German language skills.
• Experience working in international organisations or NGOs is an advantage.
• Strong stakeholder management and collaboration skills across multidisciplinary teams.

Responsibilities

• Lead the governance and continuous improvement of Light for the World's global digital communication platforms.
• Act as the technical focal point for websites, analytics, tracking and digital communication technologies.
• Ensure secure, reliable and accessible digital platforms that comply with GDPR and organisational standards.
• Collaborate with communications, IT, fundraising teams and country offices to develop sustainable digital solutions.
• Manage relationships with external technology providers, agencies and software vendors.
• Drive platform enhancements, integrations and digital innovation projects.
• Monitor platform performance and identify opportunities for optimisation and continuous improvement.
• Develop governance processes and prioritisation frameworks for digital platforms.
• Support organisational decision-making through technical expertise and evidence-based recommendations.
• Promote knowledge sharing and digital best practices across the organisation.

Skills

Stakeholder management

Analytical thinking

Collaboration

Problem solving

English & German

Tools

CMS platforms

Web analytics

Tracking technologies

GDPR compliance tools

Job description

Light for the World is seeking a digital technology lead to govern and continuously improve our global digital platforms, ensuring secure, accessible and compliant systems. You will coordinate with communications, IT and fundraising teams, and work with country offices and external partners to deliver robust digital solutions.

You will translate organisational needs into sustainable technical strategies, monitor performance, and drive innovations while promoting best practices across the NGO.