Digital Communication Technology Advisor (f/m/d)

Light for the World; Wien; On-site; EUR 41,000 - 51,000; Part time

Benefits offered by this job

Flexible working hours

Home-Office opportunities

Professional development support

International NGO environment

Job summary

Light for the World is seeking a digital technology lead to govern and continuously improve our global digital platforms, ensuring secure, accessible and compliant systems. You will coordinate with communications, IT and fundraising teams, and work with country offices and external partners to deliver robust digital solutions.

You will translate organisational needs into sustainable technical strategies, monitor performance, and drive innovations while promoting best practices across the NGO.

Qualifications

• Experience managing digital communication platforms, websites or marketing tech.
• Strong understanding of CMS platforms and web technologies.
• Experience with web analytics and tracking technologies.
• Knowledge of accessibility standards, GDPR and digital governance.
• Experience working with external vendors and managing digital technology projects.
• Excellent English and German language skills.
• Experience working in international organisations or NGOs is an advantage.
• Strong stakeholder management and collaboration skills across multidisciplinary teams.

Responsibilities

• Lead the governance and continuous improvement of Light for the World's global digital communication platforms.
• Act as the technical focal point for websites, analytics, tracking and digital communication technologies.
• Ensure secure, reliable and accessible digital platforms that comply with GDPR and organisational standards.
• Collaborate with communications, IT, fundraising teams and country offices to develop sustainable digital solutions.
• Manage relationships with external technology providers, agencies and software vendors.
• Drive platform enhancements, integrations and digital innovation projects.
• Monitor platform performance and identify opportunities for optimisation and continuous improvement.
• Develop governance processes and prioritisation frameworks for digital platforms.
• Support organisational decision-making through technical expertise and evidence-based recommendations.
• Promote knowledge sharing and digital best practices across the organisation.

Skills

Stakeholder management

Analytical thinking

Collaboration

Problem solving

English & German

Tools

CMS platforms

Web analytics

Tracking technologies

GDPR compliance tools

Job description

About Us

Light for the World is an international organization committed to building inclusive societies where people with disabilities have access to quality education, economic empowerment, and advocacy. Partnering with communities, governments, and other stakeholders, we drive sustainable change to empower individuals with disabilities to fully participate in all areas of life. Light for the World is an equal opportunity employer and welcomes applicants of diverse backgrounds to join our mission of creating a more inclusive world.

Place of work

Kenya, Burkina Faso, Mozambique, Uganda, South Sudan, Ethiopia, Austria, Switzerland

Note: To be eligible, you must already hold a valid work permit or visa for the country you intend to work from.

Duration: 20h/week permanent

Gross salary: from EUR 46.000,00 (based on Austrian salary); market rates apply elsewhere

Effective as of: Oktober 2026

Recruiting process Start: beginning of September 2026

About the role

Digital technology is at the heart of how Light for the World connects with supporters, partners and communities around the world. In this role, you'll ensure that our global digital communication platforms remain secure, reliable and future-ready. You'll act as the technical lead for our shared websites, analytics, social media management tools and related digital systems. Working closely with communications, IT, fundraising colleagues, country offices and external partners, you'll continuously improve our digital ecosystem while ensuring accessibility, compliance and excellent user experiences. If you enjoy combining technical expertise with collaboration, governance and continuous improvement, this role offers the opportunity to shape the digital foundation that supports our global communications and fundraising.

Tasks

• Lead the governance and continuous improvement of Light for the World's global digital communication platforms
• Act as the technical focal point for websites, analytics, tracking and digital communication technologies
• Ensure secure, reliable and accessible digital platforms that comply with GDPR and organisational standards
• Collaborate with communications, IT, fundraising teams and country offices to develop sustainable digital solutions
• Manage relationships with external technology providers, agencies and software vendors
• Drive platform enhancements, integrations and digital innovation projects
• Monitor platform performance and identify opportunities for optimisation and continuous improvement
• Develop governance processes and prioritisation frameworks for digital platforms
• Support organisational decision-making through technical expertise and evidence-based recommendations
• Promote knowledge sharing and digital best practices across the organisation

Requirements

• Several years of experience managing digital communication platforms, websites or marketing technologies
• Strong understanding of CMS platforms, web technologies and digital ecosystems.
• Experience with web analytics, tracking technologies and digital performance measurement
• Knowledge of accessibility standards, GDPR and digital governance
• Experience working with external vendors and managing digital technology projects
• Ability to translate organisational needs into sustainable technical solutions
• Strong stakeholder management and collaboration skills across multidisciplinary teams
• Excellent analytical and problem-solving abilities
• Excellent English and German language skills
• Experience working in international organisations or NGOs is an advantage
• Meaningful work that strengthens communication, fundraising and organisational impact

Benefits

• You join a highly motivated team, appreciating your experience and eager to jointly shape Light for the World’s monitoring and steering mechanisms
• We are offering an outstanding opportunity to bring about change through an international development organization with strong expertise and a growing profile
• We are committed to giving our colleagues space to explore new directions, test new ideas and to excel as individuals through and with their team We emphasize a good work-life-balance, have flexible working hours and Home-Office opportunity
• We are a professional team that strives towards continuous development We believe that learning from mistakes is an important way of developing and put emphasis on our culture of learning