Digital Expert

Qualysoft; Wien; On-site; EUR 64,575 - 77,490; Full time

Benefits offered by this job

Long-term engagement in key digital transformation project

Dynamic and modern working environment

Close collaboration with international teams

Job summary

A leading telecommunications firm in Vienna seeks an experienced Resource Manager to bridge business and IT teams. The role involves supporting digital transformation projects by analyzing parameters and translating business needs into actionable tasks. Candidates should have at least 3 years of experience in Business Analysis and strong communication skills in both German and English. This position offers a hybrid work model and a long-term engagement in key projects.

Qualifications

• Minimum 3 years of professional experience in Business Analysis, IT, or Digital Product Management.
• Solid understanding of App Development.
• Experience working in agile environments (Scrum, Kanban).
• Knowledge of IT architectures and system integrations.

Responsibilities

• Support Product Owners in managing and optimizing products.
• Coordinate across IT, marketing, and business units.
• Analyze internal IT architecture and system interdependencies.
• Perform systematic error analysis and assist in resolving technical issues.
• Translate business requirements into clear, actionable tasks.

Skills

Business Analysis

Communication skills

Agile methodologies

Critical thinking

Job description

Project Scope

Our client, a leading player in the telecommunications sector, is driving a continuous digitalization initiative. To strengthen the interface between IT, product, and marketing, we are looking for an experienced Ressource Manager who combines technical understanding with analytical and communication skills.

You will support ongoing transformation projects in the area of digital customer portals, internal IT systems, and app development working closely with cross-functional teams across different countries.

€350 - €420 a day

Role Overview

In this role, you will act as a bridge between business and IT, supporting Product Owners and development teams in optimizing and evolving selfcare and app-based digital services. You will analyze technical structures, identify system improvements, and contribute to agile project delivery and error resolution.

Key Responsibilities

• Support Product Owners in managing and optimizing products
• Coordinate across IT, marketing, and business units (including remote international teams)
• Analyze internal IT architecture and system interdependencies
• Perform systematic error analysis and assist in resolving technical issues
• Translate business requirements into clear, actionable tasks for development teams
• Participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives)
• Contribute to documentation and process optimization within the product lifecycle
• Facilitate communication between technical and non-technical stakeholders

Required Qualifications

• Minimum 3 years of professional experience in Business Analysis, IT, or Digital Product Management
• Solid understanding of App Development
• Experience working in agile environments (Scrum, Kanban)
• Knowledge of IT architectures and system integrations
• Proven ability to analyze and structure complex projects
• Experience with cross-functional collaboration in international setups
• Strong communication skills and ability to mediate between business and technical teams
• Independent, structured, and self-driven work approach
• Excellent German+ English skills

Why Apply?

Long-term engagement in a key digital transformation project

Close collaboration with international product, IT, and marketing teams

Hybrid setup with regular on-site presence in Vienna

Opportunity to shape customer-facing digital experiences in telecommunications

Dynamic, modern working environment with agile processes

We look forward to receiving your CV, including your availability date.

Please feel free to contact me via email at [e-mail] or on LinkedIn.

You can also reach me by phone at [phone].

Thank you for your understanding

BR,