Customer Support 24

Leica Biosystems Inc.; Graz; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive benefits

Opportunities for professional growth

Inclusive work culture

Zusammenfassung

Leica Biosystems Inc. is seeking a passionate customer support professional based in Graz, Austria. In this role, you will leverage your technical expertise to assist customers in fully utilizing our innovative products. You will also build and maintain strong relationships with clients, educating them about our technology and ensuring their satisfaction.

The ideal candidate will possess problem-solving skills and a strong background in customer support. We offer a competitive benefits package and a supportive work environment.

Qualifikationen

• Experience in a customer support role, preferably in a technical field.
• Ability to educate clients on complex technology.
• Strong interpersonal skills for maintaining partnerships.

Aufgaben

• Provide technical expertise and support to customers.
• Maintain relationships and address customer inquiries.
• Collaborate with internal teams for optimal customer service.

Kenntnisse

Technical expertise

Customer relationship management

Effective communication

Problem-solving

Ausbildung

Bachelor's degree in a relevant field

Jobbeschreibung

Danaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide.

Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the backbone for success in our three areas of expertise: Life Sciences, Biotechnology and Diagnostics. Impact the lives of millions by guiding the adoption of innovative technology.

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A job in customer support at Danaher means working with our customers to get the most value from what we create. Here are a few ways our support jobs improve customer experiences and provide better health outcomes:

• Offering technical expertise: Customer support professionals provide specialized knowledge on complex technology. They also bridge the gap between customers and technical teams.
• Maintaining relationships: Complex problems require committed partnerships. Customer support experts build trust and ensure satisfaction by answering questions and concerns.
• Educating customers: Pave the way for positive health outcomes by offering training and demonstrations that show the uses of our products and solutions.

Maximize Danaher's Global Impact

While scientific minds work behind the scenes to advance change, customer support experts communicate the value of innovations with clients. In doing so, they enhance the global impact of what we create.

They accomplish this work through tasks like:

• Educating customers about products
• Documenting customer communication
• Collaborating with internal support and development teams

Our support teams may work in the field, providing repairs and product assistance. These experts can also serve customers by acting as liaisons between customers and internal teams. Danaher offers customer support positions in Australia, Germany, Spain, the United Kingdom, the United States and elsewhere. Team members may work at any of our over 15 businesses, supporting each company's focus.

Drive Real-Life Impact With Us

Advancements in science and technology change lives, but only when customers understand the value of new products and services. Our support team communicates and reinforces this value, helping customers get the most from what we create. Beyond offering the chance to change lives, we also provide career benefits, including:

• Mobility: We value our team members and offer careers where customer support professionals can develop and improve.
• Support: Our competitive benefits support financial and physical health for individuals and their families.
• Inclusion: At Danaher, we're committed to creating a more inclusive workplace that values different perspectives.
• Culture: Our smaller companies create personal and friendly workplaces that appreciate each team member.

Unlock the Possibilities of Tomorrow's Technology

Our customer support teams work to connect people with technology that changes lives. They provide education, communicate with customers and offer product support. As part of our customer support teams, you will join us in promoting a better world through innovative products.

View our opportunities online and apply for available positions today. We also offer a talent community that provides monthly job recommendations to fit your skills and interests.