Customer Quality & Supply Chain Specialist

Toyota Motor Europe; Gemeinde Götzendorf; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

Toyota Motor Europe is seeking a role focused on leading customer, quality and supply chain performance for the Toyota Parts Centre Austria. You will translate customer feedback, operational insights and data into sustainable improvements while building strong international relationships and driving operational excellence.

You will operate across Europe to connect customers with warehouse operations and central Toyota teams, using a strong Customer First and Quality First mindset to improve

Formación

• Experience in customer and quality interface roles.
• Experience with end-to-end supply chain processes.

Responsabilidades

• Act as key customer and quality interface for Toyota Parts Centre Austria, connecting customers across Europe with warehouse operations and logistics partners.
• Use customer feedback, operational knowledge and data to identify performance gaps and translate into concrete improvement actions.

Descripción del empleo

In a nutshellLead customer, quality and supply chain performance for Toyota Parts Centre Austria, translating customer feedback, operational insights and data into sustainable improvements while building strong international relationships and driving operational excellence.

In a nutshellLead customer, quality and supply chain performance for Toyota Parts Centre Austria, translating customer feedback, operational insights and data into sustainable improvements while building strong international relationships and driving operational excellence.

Company Information

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota's European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Every day we ship thousands of components, accessories and vehicles across the whole of Europe. Our supply chain operations ensure that our factories, retailers and customers receive their products in the right place and at the right time.
From the beginning of a car’s lifecycle to its disposal, Toyota's sophisticated supply chain network focuses on reducing the environmental impact of our products and activities. For our production parts, multiple cross-docks and consolidation points across the region support the supply of components to our manufacturing plants. Vehicle Logistics Groups in our European hubs, cross-docks and port operations ensure our customers get their vehicles on-time, in-time, every time. For after-sales activities, we have an extensive supply chain to organise and support service parts and components.
The Service Parts Supply Chain Group operates 18 central distribution warehouses throughout Europe. Using a hub & spoke distribution method, they ship thousands of components and accessories every day to over 3300 retailers throughout Europe and affiliates across the globe.

Your Team And Your Responsibilities

In this role, you will be a key customer and quality interface for Toyota Parts Centre Austria, connecting our customers across Europe with our warehouse operation, logistics partners and central Toyota organisation.
Working with a strong Customer First and Quality First mindset, you will look across the complete end-to-end flow: from our warehouse processes and logistics providers through to the final customer. You will use customer feedback, operational knowledge and data to understand where performance can be improved and turn this into concrete actions.
The role combines three important areas: international customer relationship management, ownership of operational quality performance and continuous improvement of our supply-chain processes.
You will not only report what happened. We expect you to go