Clinical IT Service Manager: Interoperability & PACS (Hybrid)

ITH Icoserve; Wien; Hybrid; EUR 54.000 - 66.000; Vollzeit

Zusammenfassung

Siemens Healthineers is hiring a Clinical IT Service Manager to coordinate between customers, clinicians and IT teams, ensuring reliable operation of clinical IT services across KIS/HIS, RIS, PACS and related systems.

You will drive service improvements, monitor KPIs, manage incidents, and work with DevOps and infrastructure teams to support deployments and interoperability in a hybrid setup in Austria.

Qualifikationen

• Experience with clinical information systems and hospital workflows.
• Strong knowledge of HL7, FHIR and DICOM interoperability.
• Experience coordinating service delivery for healthcare applications or clinical systems.
• Ability to translate operational feedback into service improvements.

Aufgaben

• Act as the central coordinator between customers, clinical stakeholders, and technical teams to ensure reliable operation of clinical IT services.
• Drive service excellence across KIS/HIS, RIS, PACS and related systems with high customer satisfaction.
• Monitor, analyze and report on service KPIs to improve availability and user experience.
• Collaborate to optimize clinical IT processes and data flows across connected systems.
• Coordinate incidents, perform root-cause analysis, and implement long-term corrective actions.
• Communicate transparently with customers on performance, topics, and enhancements.
• Partner with DevOps, infrastructure and apps teams to support deployments and interoperability.

Kenntnisse

Clinical IT experience

Stakeholder management

Interoperability standards

HL7/FHIR/DICOM

KIS/HIS/RIS/PACS

Healthcare IT

Jobbeschreibung

Siemens Healthineers is hiring a Clinical IT Service Manager to coordinate between customers, clinicians and IT teams, ensuring reliable operation of clinical IT services across KIS/HIS, RIS, PACS and related systems.

You will drive service improvements, monitor KPIs, manage incidents, and work with DevOps and infrastructure teams to support deployments and interoperability in a hybrid setup in Austria.