Boutique Client Concierge & POS Specialist

Christian Dior Couture; Sachsenburg; On-site; EUR 28,000 - 36,000; Full time

Job summary

Christian Dior Couture in Austria seeks a Client Service Representative to manage day-to-day boutique client services, including POS operations, aftersales, and inventory control. This role supports boutique operations and collaborates with management to deliver exceptional customer experiences.

You will handle cash, ringing, phone inquiries, exchanges, and merchandising tasks, with a focus on service excellence in a luxury environment.

Qualifications

• 3+ years of retail cashiering experience, luxury background preferred.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Strong interpersonal and communication skills.

Responsibilities

• Greet customers and provide outstanding service in a luxury environment.
• Ring on registers accurately and maintain cash and media.
• Answer phones with proper etiquette and handle inquiries.
• Assist in packing merchandise and managing exchanges/returns.
• Support boutique leadership and supervise inventory and loss prevention.
• Maintain orderly register area and stock supplies.
• Contribute to floor moves, merchandising, display maintenance, and housekeeping.
• Support selling floor operations and participate in inventories.

Skills

Retail cashiering

Luxury retail

Customer service

Interpersonal skills

Job description

Christian Dior Couture in Austria seeks a Client Service Representative to manage day-to-day boutique client services, including POS operations, aftersales, and inventory control. This role supports boutique operations and collaborates with management to deliver exceptional customer experiences.

You will handle cash, ringing, phone inquiries, exchanges, and merchandising tasks, with a focus on service excellence in a luxury environment.