AV Operational Account Coordinator

Sportradar; Wien; Hybrid; EUR 36,000 - 58,000; Full time

Benefits offered by this job

Collaborative environment

Flexible workday

Structure and autonomy

Diversity groups

Employee assistance

Wellbeing app

Job summary

Sportradar is seeking an AV Operational Account Coordinator to join the Audiovisual (AV) betting unit within Global Operations. You will support daily administrative and operational duties and help deliver audiovisual products to clients across the globe.

Reporting to the AV Operational Account Management Team Lead, you will work with sales and product teams, maintain CRM data, monitor schedules, and ensure accurate delivery across systems in a fast-paced, international environment.

Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, Economics or completed schooling (AHS, HAK, HBLA, HLW, HTL).
• Strong Excel skills and MS-Office knowledge.
• Fluent written and spoken English; additional European language a plus.

Responsibilities

• Be a dedicated contact for audiovisual operational topics.
• Assist in client setup and administration for AV products.
• Bridge between product sales and product teams for proper setup and delivery.

Skills

Organizational skills

Attention to detail

Excel

MS Office

English communication

Education

Bachelor’s degree in Marketing / Business / Communications

Tools

Salesforce

JIRA

Qlik Sense

Confluence

Job description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

Make the team that changesthe way the world experiences sport.

We are NASDAQ-listed and are one of the fastest-growing sport-tech companies on the planet. As a AV Operational Account Coordinator, you will be part of the Audiovisual (AV) betting unit within the Global Operations Team. We provide dedicated live streaming solutions, including Betradar’sLiveChannel,for onlineand retail bookmakers to increase betting stimulation andentertainment. With streams forover600,000+events,weprovidethe mostcomprehensivestreaming portfolio in the market.

You will report to the AV Operational Account Management Team Lead and will be working closely with the audiovisual sales team setting up and supporting daily administrative and operational duties.

We are looking for an individual who is reliable, accurate and eager to help improve efficiency as sales volume increases. The role will involve taking responsibility for administrative tasks that form the foundation for the delivery of the audiovisual products. Our international environment, rapidly growing team and scale, broad selection of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Be a dedicated contact for audiovisual operational topics.
• Assist in client setup & client administration for various audiovisual products.
• Act as a key bridge between product sales and product teams to assure proper setup and delivery of audiovisual products.
• Monitor and accurately update multiple documents & systems, track the audiovisual program across the Sportradar digital distribution system(s).
• Setup, prepare and document client-related activities in our CRM systems and tools (AVCMP, Salesforce, JIRA, Qlik Sense, Confluence, etc).
• Maintain open communication with other departments and teams as well as partners all around the globe to both gather and distribute appropriate scheduling information.
• Regularly review content across digital properties for accuracy in scheduling and implementation.
• Incident handling, error analysis, and rectification to guarantee customer satisfaction.
• Prepare and maintain reports.
• Independent support and consultation of our customer inquiries.

ABOUT YOU:

• Bachelor’s Degree in Marketing, Business Administration, Communication, Economics or successfully completed school education (e.g. AHS, HAK, HBLA, HLW, HTL)
• Strong organizational skills and outstanding attention to detail
• Exceptional work ethic with ability to work independently and act proactively
• Strong and credible interest as well as understanding in various sports
• Understanding of the sports betting eco-system is a plus
• Strong Excel skills and profound knowledge of MS-Office
• Technical affinity and good numerical reasoningconsidered advantageous
• Good written and verbal communication skills in English, any other European language will be considered a plus
• Open-mindedness towards taking over shifts on weekends

OUR OFFER:

• Acollaborative environmentwith colleagues from all over the world (Offices in Europe, Asia and US) including varioussocial eventsandteambuilding.
• Flexibilityto manage your workday and tasks withautonomy.
• A balance ofstructureandautonomyto tackle your daily tasks.
• Vibrantandinclusivecommunity, includingWomen in TechandPride groupswhich welcome all participants.
• GlobalEmployee Assistance Programme.
• CalmandReulay app(leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).

While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a fully on-site model, with team members working in the office five days a week to build relationships, exchange ideas, and grow together.

OUR RECRUITMENT PROCESS:

• Initial Screening: to understand your background and expectations.
• Two Hiring Team Interviews: Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit.
• Final Steps: Receive feedback and, if successful, an offer!

The minimum monthly salary for this position is according to the Collective Bargaining Agreement, overpayment will be considered depending on qualifications and working experience.

Make the team: Join us and shape your future as well as ours!