AI Engineer / Data Scientist (d/f/m)

hello again GmbH; Wien; Hybrid; EUR 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Team events

Fitness memberships

Zusammenfassung

hello again GmbH is seeking an AI Solutions Engineer to bridge business goals with cutting-edge AI, turning data into scalable value for loyalty platforms in Austria. You will design AI solutions, prototype models, and collaborate with product and development teams to evolve the platform from a tool to run loyalty into a system that runs loyalty and proves it works.

You’ll work on data science, ML models for personalization, LLM integration, RAG grounding, and production-ready data pipelines,

Qualifikationen

• Experience translating business needs into technical AI solutions.
• Hands-on Python for data analysis and modeling.
• Practical grasp of ML fundamentals and predictive modeling.

Aufgaben

• Identify AI use cases and translate requirements into concrete solutions.
• Prototype AI models and pipelines using modern tools.
• Collaborate with product and dev teams to productionize features.
• Integrate RAG architectures and ensure quality output at scale.
• Work with large-scale behavioral data and data quality controls.
• Prototype rapidly and measure business impact of AI features.

Kenntnisse

Solution Eng

Applied AI

Data Science

LLM GenAI

Business Mindset

Communication

Proactive Working

Languages: English/German

Tools

OpenAI API

Anthropic API

LangChain

Jobbeschreibung

At hello again, we empower companies to build lasting customer relationships through a sophisticated digital loyalty solution. We run 1,000+ white-label loyalty programs across Europe, serving 17M+ end consumers in 28 countries. As we move into the next era of loyalty, we are looking for an AI Solutions Engineer (d/f/m) to bridge the gap between strategic business goals and cutting-edge AI technology, shaping the intelligent core of our platform.

In this role, you turn transaction and behavioral data into scalable business value. You identify strategic AI use cases, rapid-prototype modern models and pipelines, and work closely with product and development teams to move us from a "tool to run loyalty" to a platform that "runs loyalty - and proves it works."

Your Tasks

• Use Case & Solution Design: Identify, scope, and translate business requirements and customer needs into concrete, actionable AI solutions and product concepts.

• Data Science & Machine Learning: Analyze behavioral transaction data and build/improve ML models for personalization - e.g. segmentation, churn prediction, and smart recommendations.

• Intelligent, Automated Features: Help develop AI-driven, personalized features across our platform, from automated messaging to smart campaign optimization.

• LLM Integration & Grounding: Integrate large language models into our product, establishing RAG architectures and robust evaluation to ensure reliable, high-quality output at scale.

• Data & ML Pipelines: Work with large-scale behavioral data, ensure data quality, and collaborate with backend teams to bring data pipelines and models reliably into production.

• Prototyping & Impact: Rapidly prototype with modern AI tools, validate ideas directly on real data, and run evaluations to prove the real-world business impact of AI features.

Your Qualifications

• Solution Engineering & Technical Consulting: Background in tech consulting, solution engineering, or applied AI where you translated business needs into technical solutions.

• Applied AI & Python Skills: Confident in Python (e.g., Pandas, basic ML frameworks) and hands-on experience using modern AI tools/APIs (OpenAI, Anthropic, LangChain, etc.) to quickly build working scripts and prototypes.

• Data Science & ML Foundations: Practical grasp of classical machine learning, data analysis, and predictive modeling on tabular/behavioral data - applied pragmatically, not purely academically.

• LLM & GenAI Foundations: Practical experience with modern language models - including prompting, RAG/grounding, tool use, and systematic benchmarking of AI outputs.

• Business & Impact Mindset: You naturally start with the "why" and the business value before writing code, prioritizing practical feasibility over pure research.

• Strong Communication & Alignment: Ability to communicate complex technical concepts clearly to both technical developers and business stakeholders.

• Proactive Working Style: A structured, solution-oriented, and self-directed approach to solving open-ended problems.

• Language: Professional English skills; German is a welcome plus.

• Location: You are ready to join our team on-site in Leonding or Vienna.

That's waiting for you

• Frontier Topics from Day One: Shape our most strategic product initiatives - from Autopilot to our Intelligence Layer to autonomous, hyper-personalized communication.

• High Impact & Visibility: Play a central role in transforming strategic AI ideas into real, value-generating platform features used by millions.

• Growth & Mentorship: Advance your career in a culture of continuous learning, intensive onboarding, and proactive support.

• State-of-the-Art Tech: Work with a modern stack, modern AI tooling, and choose the hardware that maximizes your productivity.

• Flexibility & Hybrid Work: Enjoy a healthy work-life balance with flexible working hours and hybrid office options.

• Team Spirit: Join a cohesive, international team with numerous team events throughout the year, supported fitness memberships, and shared sports activities.

Let's shape the future of digital loyalty together! We offer a base salary of € 60,000 gross per year, with a market-competitive overpayment depending on your track record and expertise.

More insights:

• Office Tour mit Lukas

• YouTube: hello again - Kundenbindung leicht gemacht

• Instagram: Instagram (@helloagain.official)

Awarded kununu Top Company2022, 2023, 2024, 2025 & 2026