Account Manager, Retail

Wolt; Wien; Vor Ort; EUR 49.560 - 74.352; Vollzeit

Benefits dieser Stelle

Hybrid working

Employee Assistance Programme

Discount on Wolt orders

My Clubs sports program discounts

Modern work equipment

Team building and events

Zusammenfassung

Wolt in Vienna seeks a Retail Account Manager to support and grow retail partners on the Wolt platform, driving performance and strengthening relationships. You will train venues with onboarding, manage growth, and optimize assortments for conversion.

You will work with marketing and operations, using Looker/Power BI to analyze data, negotiate effectively, and drive data-driven improvements. This hybrid role offers an international team and competitive compensation.

Qualifikationen

• 4 to 6 years of success in account management or business development with clear commercial impact.
• Proven ownership of a small, high-value retail portfolio and a portfolio of initiatives delivering results with minimal guidance.
• Advanced analytics in Looker or Power BI, plus strong spreadsheet skills used to steer negotiations and campaigns.
• Skilled negotiator who drives adoption of solutions and crafts data-driven business cases.
• Excellent stakeholder management across HQ, regional and store levels, influencing without authority.
• Native German and fluent in English.

Aufgaben

• Train venues together with onboarding team, providing tools and information to start working as soon as possible.
• Drive and manage month-over-month sales growth of venues and improve performance by measuring KPIs, analyzing data, and conducting quality checks.
• Own the partner’s assortment by suggesting initial listings and optimizing items to improve conversions.
• Collaborate with partners to improve overall conversion rates by sharing tools and best practices.
• Gather feedback from partners and translate it into product, marketing, and operations improvements.
• Act as a key communicator between operations and retail partners.
• Collaborate with marketing to plan and execute campaigns with retail partners.

Kenntnisse

Advanced analytics

Negotiation

Stakeholder management

Portfolio management

English fluency

German language

Tools

Power BI

Looker

Jobbeschreibung

As our new Retail Account Manager you’ll support and develop retail partners, ensuring they are set up for success on the Wolt platform. You will play a key role in driving growth, improving performance, and strengthening relationships with our partners.

What you’ll be doing

• Train venues together with the Onboarding team, providing them with all the tools and information to start working as soon as possible
• Drive and manage month‑over‑month sales growth of current venues and improve performance by measuring KPIs, conducting analysis, and running frequent quality and satisfaction checks
• Own the partner’s assortment by suggesting which products should be listed initially and continuously working with partners to optimize items to improve customer conversion
• Work with partners to improve overall conversion rates by sharing tools and best practices to ensure success
• Gather feedback from partners and translate it into product, marketing, and operations improvements
• Act as a key communicator between operations and retail partners
• Collaborate with the marketing team to plan and execute campaigns with retail partners

Our humble expectations

• 4 to 6 years of success in account management or business development with clear commercial impact.
• Proven ownership of asmall, high‑value retail portfolio and a portfolio of initiatives, delivering results with minimal guidance.
• Advanced analytics in Looker or Power BI, plus strong spreadsheet skills, used to steer negotiations and campaigns.
• Skilled negotiator who drives adoption of solutions and crafts data‑driven business cases.
• Excellent stakeholder management across HQ, regional and store levels, influencing without authority.
• Native German and fluent in English

What we offer

• Independent work in a dynamic, international team
• Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• My Clubs partnership with discounted rates for your monthly sports program
• Modern work equipment
• Hybrid working (2 home office days per week)
• Team building, sport and company events multiple times a year

We offer an attractive salary starting at 55 000€ p.a. (40h/week) which is adjusted and increased depending how well you go through the process.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.

The salary below is the monthly salary range for this position.

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Austria Pay Range: €4.130 — €6.196 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.