Web Experience & Delivery Sr Manager

Lenovo; Buenos Aires; Híbrido; ARS 2.500.000 - 3.500.000; Jornada completa

Descripción de la vacante

Lenovo seeks a Senior Manager to bridge business strategy and execution in Global Digital Marketing Transformation. You will own demand and governance for web content delivery across Business Groups, Geographies, Marketing, and delivery partners, balancing commitments with transformation priorities.

You will lead end-to-end web experience delivery, drive standardized workflows, and oversee budgets, resources, and partner collaboration to ensure high-quality customer outcomes.

Formación

• Experience in web content operations and digital experience delivery across enterprise environments.
• Ability to lead governance, production, and performance improvement in a matrixed organization.
• Experience applying Scrumban content production methods with backlogs and planning cadences.
• Proven people leadership and change management with executive communication skills.
• Advanced English proficiency due to international reporting lines.

Responsabilidades

• Lead intake, prioritization, capacity estimation, and production planning for web content delivery and transformations.
• Oversee end-to-end web experience delivery, maintaining continuity while improving standards for estimation, planning, readiness, execution, and optimization.
• Manage budgets, resources, and partner collaboration across UX, localization, program, platform, and business teams.
• Serve as trusted advisor to translate objectives into clear scope, investment, and timelines, with governance and risk management.
• Define quality, governance, and launch-readiness standards and drive an improvement roadmap for the content lifecycle.
• Lead and coach teams across web experience planning, content operations, production, analytics, and governance.

Conocimientos

Web operations

Content operations

Marketing operations

Scrumban

Workfront

Adobe Experience Manager

Leadership storytelling

Executive communication

Change leadership

English proficiency

Herramientas

Workfront

Adobe Experience Manager

Descripción del empleo

Overall Description

The Senior Manager, Web Experience Delivery bridges business strategy and execution within Lenovo’s Global Digital Marketing Transformation organization, balancing reliable day-to-day web content delivery with transformation of the practices, capabilities, and technology needed to improve speed, quality, scale, and customer outcomes.

Reporting to the Content Center of Excellence Director, this role owns demand, portfolio governance, capacity, investment, stakeholder alignment, and production oversight across Business Groups, Geographies, Marketing, and delivery partners.

The leader protects commitments while standardizing workflows, clarifying accountability, and enabling new ways of working.

Key Responsibilities

Business Demand, Delivery Transformation Planning

• Lead intake, briefing, requirements, prioritization, capacity estimation, funding, production planning, launch, and optimization while balancing committed delivery, emerging demand, and transformation priorities.


• Partner with business and digital stakeholders to define objectives, audiences, priorities, ownership, dependencies, measures, and value; resolve conflicts, constraints, and delivery risks.

Delivery Leadership Operational Oversight

• Lead end-to-end web experience and content delivery, maintaining business continuity while improving standards for estimation, planning, readiness, execution, launch, and optimization.


• Maintain portfolio visibility across roadmaps, investment, capacity, dependencies, milestones, quality, and outcomes; drive consistent execution and elevate risks with clear recommendations.

Production Operations, Partners Budget Stewardship

• Build scalable production across internal teams and partners, with clear accountability for scope, timing, quality, budget, standards, and collaboration across UX, localization, program, platform, and business teams.


• Oversee budgets, forecasts, and resources; improve efficiency through stronger briefs, standardized workflows, modular reuse, asset discipline, automation, and simplified approvals.

Business Relationship Management

• Serve as a trusted advisor, using leadership storytelling to translate complex business objectives, operational data, and transformation priorities into clear, persuasive narratives and transparent decisions on scope, timing, investment, quality, resources, and tradeoffs.


• Drive phased adoption of standardized practices and governance through clear communications, capability building, stakeholder feedback, and shared accountability.

Quality, Readiness Continuous Improvement

• Define quality, governance, accessibility, and launch-readiness standards that meet requirements, business objectives, and customer experience expectations.


• Lead a practical improvement roadmap across the content lifecycle, sequencing changes to protect near-term delivery and deliver measurable operational gains.


• Track demand, throughput, on-time delivery, capacity, budget, quality, readiness, stakeholder satisfaction, and efficiency to guide decisions and continuous improvement.

People Leadership

• Lead, coach, and develop teams across web experience planning, content operations, production, analytics, delivery governance, and portfolio management, with clear accountability and growth pathways.


• Build an inclusive, customer-centered, performance-driven culture and the capabilities needed for scalable execution, innovation, strong partnership, and continuous improvement.

Position Requirements

• Experience and Technology Knowledge: 8-12 years of experience in web content operations, digital experience delivery, content production, marketing operations, or a related field.


• Demonstrated success running complex enterprise web operations while leading governance, production, change adoption, and performance improvement in a matrixed environment.


• Experience applying Scrumban content production methods, including prioritized backlogs, planning cadences, and workflow management.


• Working knowledge of content, asset, workflow, analytics, automation, and marketing technology platforms; Workfront and Adobe Experience Manager experience is preferred.


• Proven people and change leadership with expertise in leadership storytelling, executive communication, talent development, influence, accountability, and organizational capability building.


• Advanced English proficiency is required, as this role reports directly to a U.S.-based Manager, works extensively with global teams across multiple countries, and manages direct reports located in the United States.


• Availability to work in a hybrid model: 3 days on-site and 2 days remote.

This position is located at Av. del Libertador 7208, Nuñez.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.