US Tax & Accounting Support Specialist (Level 2)

Maxit Consulting - Max Corporate Group; Ciudad de Mendoza; Remote; ARS 92,241,000 - 130,675,000; Full time

Job summary

Maxit Consulting - Max Corporate Group is seeking an experienced US Tax & Accounting Support Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries from a remote location. The role requires independent investigation, strong communication, and the ability to work with proprietary AI-assisted workflows.

The ideal candidate will possess US tax knowledge, CPA/EA credentials preferred, and the ability to explain technical topics to non-technical

Qualifications

• Proven accounting experience with US accounting and tax exposure.
• Strong English written and verbal communication.
• Ability to investigate and resolve complex issues independently.
• Experience with tax notices, filings, and payroll inquiries.
• Familiarity with QuickBooks and Excel.

Responsibilities

• Provide Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Assist customers with tax-related inquiries and notices.
• Support payroll questions and processing issues.
• Document resolutions and maintain customer records.
• Identify recurring issues and suggest workflow improvements.
• Learn and work with proprietary platforms and AI-assisted workflows.

Skills

Accounting experience

English communication

Analytical skills

Troubleshooting

Documentation

Independent problem solving

Explain complex topics

Adapt to fast-paced environment

Education

CPA preferred

EA certification desirable

Big Four background

US tax knowledge

Tools

QuickBooks

Excel / Google Sheets

Zendesk

Slack

AI-assisted workflows

Job description

Maxit Consulting - Max Corporate Group is seeking an experienced US Tax & Accounting Support Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries from a remote location. The role requires independent investigation, strong communication, and the ability to work with proprietary AI-assisted workflows.

The ideal candidate will possess US tax knowledge, CPA/EA credentials preferred, and the ability to explain technical topics to non-technical