Trading Services Lead: Operations & Process Excellence

JPMorgan Chase & Co.; Buenos Aires; Presencial; ARS 1.000.000 - 1.600.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in Buenos Aires seeks a Trading Services Analyst to act as a day-to-day partner to internal stakeholders and clients. You will resolve queries, perform analytical tasks, and deliver consistent service outcomes.

You will work cross-functionally to streamline processes, support strategic initiatives, and ensure controls are completed and signed off on time while maintaining client service standards.

Formación

• Advanced English proficiency.
• Strong written and verbal communication; able to explain, collaborate, and challenge as appropriate.
• Demonstrated analytical skills and independent problem-solving.
• Ability to work effectively in a pressurized, changing environment.
• Strong accountability and ownership of issues through resolution.
• Graduate or current graduate student status.
• Ability to build an in-depth understanding of trading structures from financial and operational perspectives.
• Team lead or people management experience (preferred).
• Relevant experience in related functions or businesses (preferred).

Responsabilidades

• Resolve daily queries from business stakeholders and clients using structured analysis and independent judgment.
• Perform daily analytical activities to identify issues, assess impacts, and drive timely resolution.
• Communicate clearly with support teams to ensure efficient resolution of internal and external client queries.
• Build and maintain understanding of current process flows, system linkages, and improvement opportunities to streamline execution.
• Ensure all controls are performed, completed, and signed off within required timelines.
• Participate in strategic initiatives to improve processes and evolve business architecture.
• Partner with operational teams and infrastructure groups to support a “one team” approach and improve day-to-day efficiency.
• Manage staff through day-to-day issues and remediation to maintain service delivery standards.

Conocimientos

Advanced English

Strong communication

Analytical skills

Problem solving

Accountability

Graduate student status

Trading structures understanding

Team leadership experience

Experience in related functions

Educación

Graduate or current graduate student status

Descripción del empleo

JPMorgan Chase & Co. in Buenos Aires seeks a Trading Services Analyst to act as a day-to-day partner to internal stakeholders and clients. You will resolve queries, perform analytical tasks, and deliver consistent service outcomes.

You will work cross-functionally to streamline processes, support strategic initiatives, and ensure controls are completed and signed off on time while maintaining client service standards.