TMF Quality Project Manager

IQVIA LLC; Buenos Aires; On-site; ARS 106,616,000 - 137,078,000; Full time

Job summary

IQVIA LLC seeks a TMF Quality Project Manager or Records Management Analyst for full-time, home-based work across LATAM. You will coordinate TMF oversight, drive imaging, scanning, and disposition, and ensure compliance with SOPs, GCP, and regulatory requirements while meeting timelines.

You will lead teams, manage multiple projects, and interface with internal and external clients, training staff and supporting retrieval projects to ensure data integrity.

Qualifications

• Bachelor’s degree in Records Management or related field or equivalent.
• 4+ years in a technically related records management environment.
• TMF oversight/reconciliation experience across clinical studies.
• Strong knowledge of ICH, GCP and local regulatory requirements.
• Familiar with technology applications in records management.
• Able to solve problems and manage multiple tasks on timeline.
• Detail oriented with strong organizational and planning skills.
• Excellent written and verbal English communication.
• Ability to lead and guide others and work with internal/external clients.

Responsibilities

• Ensure project timelines are met and manage transfer, imaging, scanning, retention, and disposition of records.
• Adhere to SOPs, policies, GCP and regulatory requirements while meeting metrics.
• Coordinate retrieval of records and prepare closed studies for transfer within timelines.
• Monitor filing accuracy and compliance with file plans and SOPs.
• Conduct imaging/scanning processes and train staff on procedures.
• Maintain record center security and integrity per SOPs.
• Interface with internal departments to support retrieval projects.
• Train team members on records management tasks and procedures.
• Act as primary contact for internal/external clients.
• Coordinate transfer, recall, and disposition to storage centers.
• Oversee disposal of obsolete records and space/equipment upkeep.
• Assist management with strategic goals, cost proposals, and resource projections.
• May function as team leader for records management projects.

Skills

Project management

Leadership

Regulatory knowledge

Communication

Attention to detail

English proficiency

Education

Bachelor’s degree in Records Management or related field

Job description

TMF Quality Project Manager or Records Mgmt Analyst Full home-based (LATAM) Job Overview

Serve as the liaison between Records Management and user departments regarding Trial Master Files. Apply clinical research records management expertise to provide project-related assistance across multiple projects, sites, and project teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, Good Clinical Practice (GCP), and applicable regulatory requirements, while meeting quality and timeline metrics. May lead teams functionally, where assigned, including awareness of scope of work, budget, and available resources.

Essential Functions

• Ensure project timelines are met and facilitate the orderly transfer, imaging, scanning, retention, and disposition of project-related and business records.
• Ensure all work is conducted in accordance with SOPs, policies, practices, Good Clinical Practice (GCP), and applicable regulatory requirements, and meets quality and timeline metrics.
• Coordinate the retrieval of records requested by users and prepare closed studies for transfer to final destinations within agreed timelines.
• Monitor filing accuracy and compliance with IQVIA or customer file plans and Standard Operating Procedures (SOPs).
• Conduct and manage imaging and scanning processes, and train staff on applicable imaging and scanning procedures.
• Maintain records center security to protect record integrity by ensuring compliance with SOPs.
• Interface with internal departments to support retrieval projects and ensure information needs are met.
• Train team members on records management tasks, policies, and procedures.
• Serve as the primary point of contact for internal and external clients.
• Coordinate the transfer, recall, and disposition of records to commercial records storage centers.
• Oversee the disposal of obsolete records and ensure efficient maintenance of records storage space, supplies, and equipment.
• Assist management with the implementation of strategic goals, plans, cost proposals, and resource projections for records management projects.
• May function as team leader for records management projects.

Qualifications

• Bachelor’s degree in Records Management or a related field, or equivalent combination of education, training, and experience.
• Minimum of four (4) years of experience working in a technically related records management environment.
• Prior experience with Trial Master File (TMF) oversight, review and/or reconciliation across clinical studies.
• Strong knowledge of applicable research and regulatory requirements, including International Council for Harmonization (ICH), Good Clinical Practice (GCP), and relevant local laws, regulations, and guidelines.
• Working knowledge of technology applications relevant to records management environments.
• Ability to identify and analyze problems, develop effective solutions, and make sound decisions.
• Demonstrated ability to manage multiple tasks and projects within defined timelines while balancing competing priorities.
• Strong attention to detail and ability to remain focused under pressure.
• Excellent organizational, planning, and decision-making skills.
• Strong written and verbal communication skills, including a solid command of the English language.
• Ability to establish and maintain effective working relationships with internal and external clients.
• Demonstrated ability to lead and guide others.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.