Tech Product Specialist

Seez; Argentina; Hybrid; ARS 138,464,000 - 200,003,000; Full time

Benefits offered by this job

25 days leave

Remote work options

Open door policy

Wellness budget

Learning budget

Team events

Company swag

Job summary

Seez is expanding into the US market and seeking an Implementation Specialist to lead onboarding and deployment of AI-powered dealership solutions. You will configure systems, train staff, and establish rollout best practices for the Lithia Group partnership.

The role requires hands-on management of multiple implementations, close collaboration with product and tech teams, and travel up to 50% for on-site training and deployments in US dealerships.

Qualifications

• 3+ years of experience in SaaS implementation or similar roles.
• Proven track record of successful software deployments in enterprise environments.
• Experience with CRM, DMS, or other dealership systems preferred.

Responsibilities

• Lead end-to-end implementation projects for new dealership clients from kickoff to go-live.
• Provide support to US clients and coordinate with product and tech teams.
• Develop and document standardized implementation processes for the US market.
• Configure Seez platforms to meet dealership requirements and workflows.
• Coordinate integration with existing dealership systems (DMS, CRM, inventory management).
• Conduct comprehensive training sessions for dealership staff, both remotely and on-site.

Skills

SaaS implementation

Project management

Technical troubleshooting

Training & communication

Customer success

Education

Bachelor's degree in business, technology, or related field

Tools

CRM systems

DMS

API connectivity

Job description

Seez is a leading provider of AI-powered solutions for the automotive retail industry. Our innovative platforms help dealerships transform their digital operations, enhance customer experiences, and drive measurable business results through advanced analytics and AI-driven tools. Following our successful growth in international markets, we are now expanding into the US market with a strategic partnership with Lithia Group, one of North America's largest automotive dealership networks.

Position Summary

As an Implementation Specialist at Seez, you will be responsible for the successful deployment of our AI-powered solutions at dealership locations across the US. Working closely with the account management team, you will lead the technical onboarding process, configure systems to meet specific dealership requirements, train dealership staff, and ensure smooth adoption of our platforms. This role is critical to our expansion strategy as you will establish the implementation methodology and best practices for the US market, starting with our Lithia Group partnership.

Job Key Responsibilities

• Lead end-to-end implementation projects for new dealership clients, from kickoff to go-live in coordination with the onboarding team
• Provide support to US clients and coordinate with product and tech team
• Develop and document standardized implementation processes for the US market
• Configure Seez platforms to meet specific dealership requirements and workflows
• Coordinate integration with existing dealership systems (DMS, CRM, inventory management, etc.)
• Conduct comprehensive training sessions for dealership staff, both remotely and on-site
• Create implementation project plans with clear milestones, timelines, and responsibilities
• Manage multiple concurrent implementation projects across different dealership locations
• Collaborate with technical teams to troubleshoot and resolve integration issues
• Document technical requirements and custom configurations for each implementation
• Develop training materials and documentation tailored to US dealership operations
• Provide regular status updates to account managers and client stakeholders
• Capture and share best practices and lessons learned from each implementation
• Provide insights to stakeholders into the US automotive scene, requirements, technologies and competition

Requirements

WHAT YOU'LL BRING TO THE PARTY (MUST HAVES)

• 3+ years of experience in SaaS implementation, technical customer success, or similar roles
• Proven track record of successful software deployments in enterprise environments
• Experience with CRM, DMS, or other dealership systems preferred
• Strong project management skills with ability to manage multiple implementations simultaneously
• Excellent technical troubleshooting and problem-solving abilities
• Outstanding training and communication skills, both written and verbal
• Bachelor's degree in business, technology, or related field preferred
• Willingness to travel up to 50% of time for on-site implementations and training

YOU'LL THRIVE IN THIS ROLE IF YOU'RE SOMEONE (GREAT-TO-HAVE)

• Understanding of automotive dealership operations and processes
• Experience with data migration, system integration, and API connectivity
• Knowledge of common dealership systems (CDK, Reynolds & Reynolds, Dealertrack, etc.)
• Experience with AI tools and automation
• Knowledge of LLM and basic code understanding
• Familiarity with project management methodologies and tools
• Strong presentation skills for effective training delivery
• Detail-oriented with excellent documentation habits
• Customer-focused mindset with empathy for user adoption challenges
• Ability to translate technical concepts to non-technical users
• Adaptable to changing priorities in a fast-paced environment

Benefits

• 25 days of paid annual leave plus public holidays
• Flexible remote work options
• Open door policy to CEO and all Leadership team
• One-on-one wellness coaching sessions because your well-being matters
• An annual wellness budget to fuel whatever keeps you balanced - whether that's yoga, hiking, or visit to the museum
• An annual learning budget to power your growth - be it a new course, certification, or skill you've been eyeing
• Regular team events, social calls, the best company SWAG, and a vibrant- hybrid culture

WHY JOIN SEEZ?

At Seez, we're all about attracting and keeping top talent, the kind of people who bring ideas, energy, and curiosity to the table. We've created a space where great work gets noticed, collaboration is second nature, and our values aren't just posters on the wall; they guide everything we do.

We're a colorful mix of cultures, backgrounds, and perspectives. Everyone has a voice, a purpose, and the freedom to show up as their real self. It's the kind of place where you can do meaningful work, grow quickly, enjoy a healthy work-life balance, and shape your own career path.