Sre Manager: Lead Platform Reliability & Teams

Pedidosya; Ciudad de Mendoza; Remote; ARS 85,395,000 - 170,791,000; Full time

Job summary

Pedidosya is seeking a Salesforce/HubSpot Administrator to oversee Revenue Systems (SaaS) in a fully remote contractor role. You will audit CRM and connected revenue tools, enforce data quality, and define governance rules across billing, CPQ, and ticketing integrations.

Ideal candidates have 4–6 years in Salesforce or HubSpot, experience leading CRM implementations, and strong SQL/APIs knowledge to reconcile cross-system data in a SaaS environment. Excellent English communication is required.

Qualifications

• 4–6 years of hands-on experience with Salesforce or HubSpot or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with two revenue or operational systems such as billing, CPQ, ticketing, or integrations.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience in SaaS environments with excellent written and verbal English communication.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce

HubSpot

CRM platforms

SQL

APIs

Tools

CPQ systems

Billing systems

Ticketing systems

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS) - Remote

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.