SRE - Automation & Observability for OT/PCN

Chevron Corp.; Buenos Aires; Hybrid; ARS 129,260,000 - 182,485,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Chevron Global Business Services (GBS) in Buenos Aires, Argentina, is seeking a Site Reliability Engineer (SRE) – Automation & Observability to design and operate reliability capabilities across OT/PCN environments.

The role emphasizes automation, observability, SRE practices, and collaboration with global teams and vendors to drive continuous reliability improvements and scalable automation.

Qualifications

• 3+ years of experience operating production systems with a strong focus on observability and reliability engineering.
• Hands-on experience with SRE practices (SLIs, SLOs, error budgets, incident management).
• Proven experience building and maintaining CI/CD pipelines (Azure DevOps).
• Experience integrating monitoring and operations with ServiceNow ITSM workflows.
• Strong scripting skills in Python and/or PowerShell.
• Solid understanding of observability concepts (metrics, logs, traces, alerting, correlation).
• Experience working in complex or regulated environments, preferably OT/PCN.
• Strong communication skills with the ability to collaborate across global teams.

Responsibilities

• Define and implement SRE practices, including SLIs, SLOs, and error budgets, to improve service reliability.
• Build and standardize observability capabilities across metrics, logs, and traces, including dashboards and alerting strategies.
• Lead incident response, root cause analysis, and postmortems to drive continuous improvement.
• Develop and maintain CI/CD pipelines (Azure DevOps) to automate deployment, validation, and operational workflows.
• Integrate monitoring and observability signals with ServiceNow ITSM (incidents, changes, indicator tasks).
• Design and enable reusable automation components (e.g., pipelines, roles, validation frameworks) to scale use cases.
• Operate within OT/PCN environments, adhering to security, segmentation, and compliance standards.
• Leverage telemetry from infrastructure and compliance platforms (e.g., SolarWinds) to improve operational visibility.
• Collaborate with product owners, architects, and vendor partners in Agile ceremonies and technical working sessions.
• Produce and maintain technical documentation, including runbooks, architecture diagrams, and operational guides.

Skills

Observability

SRE practices

CI/CD pipelines

ServiceNow ITSM integration

Python/PowerShell scripting

Observability concepts

OT/PCN environments

Strong communication

Tools

Azure DevOps

ServiceNow ITSM

SolarWinds

Job description

Chevron Global Business Services (GBS) in Buenos Aires, Argentina, is seeking a Site Reliability Engineer (SRE) – Automation & Observability to design and operate reliability capabilities across OT/PCN environments.

The role emphasizes automation, observability, SRE practices, and collaboration with global teams and vendors to drive continuous reliability improvements and scalable automation.