Senior PSCM Functional Analyst – Global Resource Management

Ernst & Young Advisory Services Sdn Bhd; Buenos Aires; Presencial; ARS 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

EY GDS is seeking a Senior PSCM Functional Analyst to join a globally distributed team supporting Resource Management products across Americas, EMEIA and Asia-Pacific. You will bridge business stakeholders with product and technical teams, handling requirements, testing and release activities in a dynamic, multi-time-zone environment.

The role covers full lifecycle activities including operational support, analysis, testing, releases and governance, with emphasis on continuous improvement and

Formación

• Bachelor's degree or equivalent professional experience.
• Minimum 4 years of experience in Functional Analysis, Business Analysis, Product Support, or related areas.
• Experience with gathering and documenting requirements from business stakeholders.
• Experience supporting testing activities, including UAT.
• Experience investigating and resolving application incidents.
• Experience working with globally distributed teams.
• Flexibility to work across multiple time zones.
• Knowledge of EY Resource Management applications such as ProFinda, Retain, RM Assist.

Responsabilidades

• Provide functional support for global Resource Management products.
• Investigate incidents and service requests, coordinating with vendors.
• Analyse issues and drive product, process and training improvements.
• Facilitate workshops and translate business requirements into user stories.
• Support testing, release planning, and post-release validation.
• Collaborate with stakeholders, vendors and global teams.

Conocimientos

Analytical skills

Problem solving

Stakeholder management

Requirements gathering

Workshop facilitation

Communication skills

Attention to detail

Multinational teamwork

Educación

Bachelor's degree or equivalent

Herramientas

Azure DevOps

Jira

ServiceNow

ProFinda

Retain

RM Assist

Descripción del empleo

EY GDS is seeking a Senior PSCM Functional Analyst to join a globally distributed team supporting Resource Management products across Americas, EMEIA and Asia-Pacific. You will bridge business stakeholders with product and technical teams, handling requirements, testing and release activities in a dynamic, multi-time-zone environment.

The role covers full lifecycle activities including operational support, analysis, testing, releases and governance, with emphasis on continuous improvement and