Senior Product Analyst

Avenga; Buenos Aires; Hybrid; ARS 1,000,000 - 1,600,000; Full time

Job summary

Avenga in Buenos Aires seeks a Senior Product Analyst to support data-driven decisions and optimize payment solutions. You will analyze metrics, collaborate with the Product Owner, and help design acquiring and settlement flows in collaboration with Coelsa integrations.

A strong fintech analytics background and agile experience are essential. Join a global engineering firm delivering AI-centered solutions with a focus on secure, efficient payment experiences and ongoing product improvement

Qualifications

• 4+ years of experience in product analysis or similar roles in fintech/digital environments.
• Experience with acquiring processors, PSPs, or acquirers and understanding card/account-based transaction lifecycle.
• Knowledge of Argentine payments ecosystem, Coelsa operations (Transferencias 3.0, PCT, QR interoperability).
• Proficient with analytics tools (Advanced Excel, SQL, GA, Amplitude, Power BI).
• Degree in Industrial Engineering, Information Systems, Business Administration, or related field.
• Experience with Agile methodologies (Scrum, Kanban).
• Strong analytical skills and results-oriented mindset.

Responsibilities

• Analyze key product metrics and generate reports to support decision-making.
• Collaborate with Product Owner to define requirements and ensure traceability of transactional flows.
• Analyze and design acquiring processing flows, including authorization, settlement, and chargebacks, plus Coelsa integrations.
• Create use cases, functional flows, and acceptance criteria for payment features.
• Participate in discovery sessions with business, technology, and UX teams.
• Monitor performance, identify deviations, and propose actionable improvements.
• Conduct market benchmarking to identify payment ecosystem trends.
• Support testing and validation to ensure quality of integrations with acquirers and networks.
• Provide support to Development and QA teams throughout the product lifecycle.
• Document processes and best practices to strengthen team knowledge.

Skills

Data analysis

Analytical thinking

Advanced Excel

Basic SQL

Google Analytics

Amplitude

Power BI

Agile methodologies

Education

Bachelor's degree in Industrial Engineering

Bachelor's degree in Information Systems

Bachelor's degree in Business Administration

Tools

Power BI

Google Analytics

Amplitude

SQL

Job description

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.

At the core of the role

We are looking for a Senior Product Analyst to join our team in Buenos Aires.

In this role, you will support the continuous improvement of our products, provide data-driven insights to guide decision-making, identify optimization opportunities, and help deliver a seamless, secure, and efficient payment experience for our users. You will also contribute to improving the efficiency of transaction routing, settlement, and clearing processes.

Core skills you’ll bring

• 4+ years of experience in product analysis, business analysis, functional analysis, or similar roles within digital environments, fintech companies, or banking institutions

• Proven experience working with acquiring processors, Payment Service Providers (PSPs), payment aggregators, or acquirers, with a solid understanding of the card and account-based transaction lifecycle

• Technical and functional knowledge of the Argentine payments ecosystem, particularly operations involving Coelsa, including: Transferencias 3.0, PCT, QR interoperability

• Experience with analysis and tracking tools such as: Advanced Excel, Basic SQL, Google Analytics
  Amplitude, Power BI or similar analytics platforms

• Degree in Industrial Engineering, Information Systems, Business Administration, or a related field

• Experience working with Agile methodologies (Scrum, Kanban)

• Strong analytical skills, attention to detail, and results-oriented mindset

The impact you'll create

• Analyze key product metrics and generate reports that support decision-making

• Collaborate with the Product Owner in defining requirements and functionalities, ensuring proper documentation and traceability of transactional flows

• Analyze and design acquiring processing flows, including authorization, capture, settlement, refunds, and chargebacks, as well as integrations with the clearing house (Coelsa)

• Create use cases, functional flows, and acceptance criteria for new features and improvements related to payment solutions

• Participate in discovery sessions and requirements gathering with business, technology, and UX teams

• Monitor product performance, identify deviations (e.g., approval rates, declines, routing issues, or latency problems), and propose improvement actions

• Conduct market benchmarking to identify trends and opportunities for product evolution within the payments ecosystem

• Support testing and validation activities, ensuring the functional quality of integrations with acquirers and payment networks before each release

• Provide support to Development and QA teams throughout the product lifecycle

• Document processes, findings, and best practices to strengthen knowledge management within the team

People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.