Senior Client Partner

Nix; Argentina; Híbrido; ARS 136.310.000 - 196.892.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working format

Competitive salary

Education reimbursement

Professional development tools

Descripción de la vacante

N-iX is seeking a Senior Client Partner to identify and develop growth opportunities within an assigned portfolio of existing accounts and ensure client satisfaction by cultivating strong, trust-based client relationships.

Responsibilities include account planning, market intelligence gathering, and managing all stages of sales opportunities, including pitches, negotiations, and renewals. Travel to USA and Canada is required as needed.

Formación

• 5–7+ years in IT services/consulting, project-based solution selling.
• 2+ years in a sales role within a service company.
• Fluent/Advanced English communication.
• CRM experience with Salesforce or HubSpot.

Responsabilidades

• Identify growth opportunities within existing accounts and drive account expansion.
• Lead preparation of pitches, RFIs, RFPs, and commercial proposals; define win themes.
• Manage account plans, stakeholder maps, and quarterly business reviews.
• Maintain CRM accuracy and report on account status and development activities.

Conocimientos

Sales experience

Account management

CRM proficiency

English communication

Herramientas

Salesforce

HubSpot

Descripción del empleo

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are currently seeking a Senior Client Partner to identify and develop business growth opportunities within an assigned portfolio of existing accounts, and ensure client satisfaction by cultivating strong, trust-based client relationships.

Responsibilities:

Account Planning & Development

• Gather client and market intelligence: industry trends, competitor activities, client business and technology strategies.
• Support CSL to create and maintain account development plans, stakeholder maps, white space analyses, and growth strategies.
• Support CSL leader in definition of tactics and goals to align organizational responsibility for achieving results.

Client Relationship Management

• Build and maintain deep, trust-based relationships with key stakeholders focused on business development.
• Establish a regular meeting cadence; schedule and lead Business Reviews with relevant stakeholders.
• Identify and pursue up-sell/cross-sell opportunities within the existing portfolio.

Account Expansion & Sales

• Initiate meetings with new leaders via outreach, warm introductions, N-iX partnerships, and internal referrals.
• Qualify untapped client needs; introduce additional service lines and specialized expertise.
• Manage sales opportunities through all pipeline stages, engaging the appropriate pursuit teams.
• Lead preparation of pitch decks, RFIs, RFPs, and commercial offers; define win themes and deliver compelling pitches.
• Oversee contract negotiations; track SOW/PO/contract expiry dates and drive renewals.
• Maintain CRM accuracy; report on account status and development activities.

Client Satisfaction

• Manage CSAT survey participation, interpret results, and drive corrective action plans with delivery leaders.
• Proactively surface and resolve satisfaction issues; notify account team and direct manager.
• Secure cooperation disclosures and co-create case studies capturing client situation, N-iX solution, and results delivered.

Requirements:

Experience

• 5–7+ years in IT Services/Consulting (project-based solution selling, outsourcing/nearshoring)
• 2+ years in a Sales role within a service company.
• Previous practitioner experience in software and/or data engineering preferred
• Deep understanding of software development life cycles (SDLC), IT outsourcing models (T&M, Dedicated Team, Fixed Price), and commercial terms.

Language & Communication

• Fluent/Advanced English (US/Canada native-speaker standard).
• Strong written communication: compelling narrative, traceability from client pain to N-iX solution and value.

Other Requirements

• CRM experience (Salesforce, HubSpot, or similar).
• Proactive, outspoken communicator and presenter with high emotional intelligence.
• Disciplined, results-oriented; able to travel to USA and Canada for business.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers