Salesforce Product Analyst

Bridgenext; Argentina; Presencial; ARS 1.200.000 - 2.100.000; Jornada completa

Descripción de la vacante

Bridgenext is seeking a seasoned Salesforce Product Owner to translate business needs into stories for the Salesforce CRM backlog. You will work with the Product Owner to ensure features are ready for sprint planning and that definitions of done are met.

Remote LATAM role, preferably Argentina, with exposure to multinational Fortune 500 clients in pharma/biotech. The ideal candidate brings deep Salesforce configuration experience, strong leadership, and a track record of delivering high-impact

Formación

• Extensive experience configuring Salesforce and guiding backlog prioritization.
• Proven ability to translate business needs into product stories and acceptance criteria.
• Experience delivering digital products in MedTech or healthcare domains is a plus.
• Strong leadership and collaboration with cross-functional teams.

Responsabilidades

• Translate business needs into detailed user stories and backlog items.
• Write and clarify user stories, use cases, and process flows for the squad.
• Define and communicate the vision to developers and testers.
• Maintain backlog priorities aligned with business goals and metrics.
• Help write UAT scripts and participate in user acceptance testing as needed.
• Track progress with metrics and build reports to measure outcomes.

Conocimientos

Salesforce Experience

Product backlog management

Leadership skills

English communication

Project Management

Agile/Scrum

Educación

Bachelor’s degree in business or related field

Herramientas

Salesforce CRM

Descripción del empleo

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

Position Description

This role is supporting our multinational Fortune 500 client in the pharmaceutical, biotechnology, and medical technologies domains. This will be a role supporting the Product Owner of the Patient Case Squad for to translate business needs and requirements into stories for the product backlog for the Salesforce CRM system used by the Commercial organization. The ideal candidate is someone who has extensive experience working with Salesforce along with working in the MedTech space.

Responsibilities

• Understand user needs and translate them into detailed requirements for the build team
• Build use cases, writes, manages and clarifies user stories, visualization, and process flows.
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience.
• Stay 2-3 sprints ahead of squad and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint.
• Communicate vision to developers and testers. May help write UAT scripts and participate in User Acceptance Testing as needed.
• Document confirmed business processes to serve as reference for development and IT support.
• Apply business process improvement methods for optimization.
• In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squad’s backlog priorities are aligned with business / Group needs.
• Track metrics and build reports to measure progress.
• Help manage dependencies with other squads’, working closely with squad PO, peer PAs and theProduct Manager
• Understands portfolio of IT systems that the business uses; may specialize in specific applications
• Support and/or facilitate system demos via inspect and adapt workshops as needed.

Workplace: Remote based role in LATAM, preferably in Argentina

Must Have Skills

• General Domain Experience:
  • Proven knowledge and understanding of standard practices, technology andsupporting industry principles
  • Experience gathering requirements and translating into a product vision byleveraging their expertise in product development, engineering and UX
  • Deep understanding of business/processes and high-level understanding ofhigh-quality digital product delivery
  • Experienced in managing a product backlog/release plan, tracking team levelmetrics, attend product team ceremonies, removing blockers (burndown chart,release burn up)
  • Experienced in developing systems and tools to enable customer interactions andcollaboration
• Salesforce Experience
  • Extensive advanced experience in Salesforce configuration and understanding of configuration limits
  • Ability to high-level conceptual solution design and estimate T-Shirt Size effort with little business requirements on-the-spot when in conversations with business stakeholders
  • Ability to manage expectations upfront with business partners based on experience of capabilities and limitations of Salesforce code and configuration.
• Leadership skills and behaviors
  • Creates a culture that relentlessly focuses on helping the people andorganizations we touch.
  • Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and whatwe believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve.
  • Equipped with foundational knowledge and methods to identify, engage, andbuild empathy with their customers, and apply these methods to their dailywork
  • Focuses on Business agility, Agile delivery with a fail-fast mindset, andmeasurable outcomes
  • Demonstrated success in leading cross-functional self-organized teams.
  • Contributes ideas that challenge thinking.
  • Strong problem-solving skills with ability of accurately analyze situations andreach productive decisions based on informed judgment.
• Required certification: Certified Salesforce Administrator
• Bachelor’s degree in a related major business with 8 years of experience
• Technical Skills: Salesforce CRM, Project Management, Agile, Scrum

Professional Skills

• Excellent English communication (written and oral) and interpersonal skills
• Ability to Lead and Guide Discussions with Business Partners
• Confident and Proactive Nature
• Ability to understand scope and ask the right questions
• Organized, detail and process orientedProven ability to build, manage and foster a team-oriented environment

Bridgenext is an Equal Opportunity Employer