Salesforce & Certinia Administrator — PSA & ERP Expert

Caylent; Argentina; A distancia; ARS 151.455.000 - 212.038.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pay in USD

Generous holidays and flexible PTO

Exams and certifications paid by Caylt

Equipment stipend

Annual Learning & Development stipend

Descripción de la vacante

Caylent, a fully remote AI-first cloud services company, is seeking an experienced Salesforce & Certinia System Administrator to design, implement, and optimize our internal Salesforce and Certinia environments.

You will manage users, tailor configurations for Sales and Service Delivery, ensure data integrity, stay current with releases, and collaborate with cross-functional teams to improve productivity and reporting across the organization.

Formación

• 3+ years of direct experience with Salesforce Sales Cloud and Certinia PSA, including Accounting and Revenue Management modules.
• Experience integrating Salesforce/Certinia with Slack is a plus.
• Salesforce Certified Administrator or Platform App Builder.
• Experience configuring and testing new PSA and Salesforce functionality.
• Able to collaborate cross-functionally with Service Delivery, Sales, Finance, IT and Operations.

Responsabilidades

• User management: Create and manage user records, permissions, and access levels.
• Tailor Salesforce and Certinia for Sales and Service Delivery teams, including custom objects, fields, workflows, and automations.
• Data maintenance: queries and updates for platform data.
• Stay current with Salesforce and Certinia major releases; test features and perform upgrades.
• Provide guidance on new release features and functionality to business teams.
• Maintain documentation on system configurations, processes, and best practices.

Conocimientos

Salesforce Administration

Certinia PSA

Cross-functional collaboration

Problem solving

Communication

Educación

Bachelor's or Master's degree in Business/IT

Herramientas

Salesforce

Certinia

Analytics Studio

Financial Report Builder

Slack integration

Descripción del empleo

Caylent, a fully remote AI-first cloud services company, is seeking an experienced Salesforce & Certinia System Administrator to design, implement, and optimize our internal Salesforce and Certinia environments.

You will manage users, tailor configurations for Sales and Service Delivery, ensure data integrity, stay current with releases, and collaborate with cross-functional teams to improve productivity and reporting across the organization.