Remote Workforce Forecasting & Staffing Analyst

Assurant, Inc.; Buenos Aires; Hybrid; ARS 89,322,000 - 126,539,000; Full time

Benefits offered by this job

Remote work across Argentina

Job summary

Assurant, Inc. is seeking a Hazard Forecaster to analyze workload trends, forecast future volumes, and translate forecasts into staffing recommendations.

The role partners with Operations to drive workforce planning and meet service level commitments, with fully remote work flexibility across Argentina. Responsibilities include presenting forecasts at monthly reviews, developing ad hoc analyses, and improving forecasting models to support business growth.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of advanced Microsoft Excel experience, including formulas, pivot tables, and data analysis.
• Strong analytical and problem-solving skills with the ability to translate data into business recommendations.
• Excellent written and verbal English communication skills.
• Ability to manage multiple priorities, work independently, and collaborate effectively across teams.

Responsibilities

• Analyze historical workload data, trends, and business drivers to develop accurate volume forecasts.
• Create staffing recommendations that support operational goals and contractual service level agreements.
• Present forecasts, trends, and workforce recommendations during monthly business review meetings.
• Develop reports and perform ad hoc analyses related to new initiatives, process changes, and client onboarding activities.
• Continuously improve forecasting models, methodologies, and workforce planning processes.

Skills

Advanced Excel

Power BI

SQL

Forecasting

Data analysis

Education

High School Diploma or GED

Tools

Excel

Power BI

SQL

Job description

Assurant, Inc. is seeking a Hazard Forecaster to analyze workload trends, forecast future volumes, and translate forecasts into staffing recommendations.

The role partners with Operations to drive workforce planning and meet service level commitments, with fully remote work flexibility across Argentina. Responsibilities include presenting forecasts at monthly reviews, developing ad hoc analyses, and improving forecasting models to support business growth.