Remote Travel Client Services Specialist (Growth & Perks)

Manatal; Rosario; Remote; ARS 54,572,000 - 84,890,000; Full time

Benefits offered by this job

Remote work

Professional growth

Travel perks

Training and development

Job summary

Prestige Travel Agency by Mich USA seeks a Travel Customer Service Representative to support clients throughout their travel journey. This remote, client-facing role focuses on delivering a seamless, personalized experience from booking to post-trip follow-up.

The ideal candidate is detail-oriented, service-driven, and passionate about travel and hospitality. You will respond to inquiries, coordinate itineraries, and proactively follow up to ensure client satisfaction, all within a supportive

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-oriented roles preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Skills

Communication skills

Customer service

Organization

Technology proficiency

Multitasking

Travel enthusiasm

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich USA seeks a Travel Customer Service Representative to support clients throughout their travel journey. This remote, client-facing role focuses on delivering a seamless, personalized experience from booking to post-trip follow-up.

The ideal candidate is detail-oriented, service-driven, and passionate about travel and hospitality. You will respond to inquiries, coordinate itineraries, and proactively follow up to ensure client satisfaction, all within a supportive