Remote ServiceNow Developer & Enterprise Solutions Lead

Werben Hr; Municipio de Rincón de los Sauces; À distance; ARS 181 672 000 - 272 508 000; Plein temps

Avantages offerts par ce poste

USD compensation

Paid time off

International certifications covered

Coworking spaces worldwide

English language development

Referral program

Welcome kit

Résumé du poste

Pearster is seeking an experienced ServiceNow Developer / Business Systems Analyst to join our Canadian fintech client in a hybrid/remote capacity. You will lead business analysis, design solutions, develop on the ServiceNow platform, and engage stakeholders to deliver scalable enterprise outcomes.

You will act as the primary BSA/SME, elicit and document requirements, translate them into technical specs and user stories, configure modules, build integrations, and ensure governance and security

Qualifications

• 5+ years of experience with ServiceNow, including hands-on development and configuration.
• Experience working as a ServiceNow Developer, Business Systems Analyst, Technical Systems Analyst, or Solution Consultant.
• Strong Business Analysis skills, including requirements gathering, user stories, process flows, and translating business needs into ServiceNow solutions.
• Experience with ServiceNow Asset Management, Security, and Risk modules, such as HAM, SAM, SIR, VR, IRM, and TPRM.
• Strong stakeholder management and communication skills.

Responsabilités

• Act as the primary Business Systems Analyst (BSA) and SME for multiple concurrent requests, enhancements, and strategic initiatives.
• Partner with business stakeholders to elicit, analyze, document, and validate business and functional requirements.
• Translate business requirements into detailed functional and technical specifications, user stories, process maps, and workflow diagrams.
• Facilitate workshops, discovery sessions, requirements reviews, and stakeholder sign-offs.
• Act as the liaison between business and technology teams throughout the delivery lifecycle.
• Guide stakeholders toward out-of-the-box ServiceNow capabilities and best practices while balancing business needs with platform governance.
• Build strong relationships across business and technology teams and promote adoption of the ServiceNow platform.
• Design, develop, configure, and customize ServiceNow solutions across multiple modules.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer workflows, Integration Hub flows, and catalog items.
• Configure forms, workflows, approvals, notifications, SLAs, portals, and automation.
• Develop integrations using REST/SOAP APIs and ServiceNow Integration Hub.
• Troubleshoot platform issues and implement scalable, maintainable solutions following ServiceNow best practices.
• Support platform upgrades, testing, and release activities.
• Support solution design, development, QA, regression testing, UAT, and production implementation.
• Work closely with developers, QA analysts, Product Owners, and platform administrators throughout the delivery lifecycle.
• Ensure solutions align with enterprise architecture, governance standards, security requirements, and platform best practices.
• Identify opportunities for automation, process improvement, and platform optimization.
• Contribute to documentation, knowledge articles, and operational runbooks.

Description du poste

Pearster is seeking an experienced ServiceNow Developer / Business Systems Analyst to join our Canadian fintech client in a hybrid/remote capacity. You will lead business analysis, design solutions, develop on the ServiceNow platform, and engage stakeholders to deliver scalable enterprise outcomes.

You will act as the primary BSA/SME, elicit and document requirements, translate them into technical specs and user stories, configure modules, build integrations, and ensure governance and security