Remote Senior Salesforce Developer — AI-Driven Case Workflows
AgileEngine
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Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
AgileEngine is seeking a Senior/Lead Salesforce Developer to own complex post-sales platforms and AI-enabled workflows. You will work with Apex/LWC, enhance Service Cloud features including Omnichannel, and support Aura/Visualforce components while aligning with US Central Time.
You will triage incidents, monitor health metrics, and collaborate across global teams on integrations and observability, enjoying a fully remote role with flexible hours and growth opportunities.
Formación
- 4+ years of experience in Salesforce Development.
- Strong development skills using Apex, LWC, and Flows.
- Expertise in Service Cloud, Salesforce integrations, and Omnichannel.
- Hands-on experience with production Salesforce support and troubleshooting.
- Proven ability in operational/incident ownership, monitoring, and incident management.
Responsabilidades
- Own complex, high-scale Salesforce post-sales platforms and AI-enabled workflows.
- Support unified work architecture across Salesforce Service Cloud and related systems.
- Collaborate across active engineering streams including AI Case Summarization and integration projects.
- Triage critical alerts, monitor platform health KPIs, and document findings in Confluence.
Conocimientos
Descripción del empleo
AgileEngine is seeking a Senior/Lead Salesforce Developer to own complex post-sales platforms and AI-enabled workflows. You will work with Apex/LWC, enhance Service Cloud features including Omnichannel, and support Aura/Visualforce components while aligning with US Central Time.
You will triage incidents, monitor health metrics, and collaborate across global teams on integrations and observability, enjoying a fully remote role with flexible hours and growth opportunities.
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