Remote SD-WAN Network Engineer (Versa & Security)

Jobless; Argentina; Presencial; ARS 127.368.000 - 179.813.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Flexible time off

Remote work environment

Employee referral bonuses

Descripción de la vacante

Command|Link is seeking a remotely based Managed Services Network Engineer to support ISP/MSP business customers and manage SD-WAN networks with Versa expertise. You will troubleshoot routers, firewalls, and VPNs, while onboarding new customers for managed services and guiding customers to success.

You’ll mentor peers, collaborate with vendors, and own issues from start to resolution, ensuring high customer satisfaction.

Formación

• High School Diploma or GED Equivalent.
• 3-5 years of relevant experience in a fast-paced technical environment with SD-WAN expertise ( Versa preferred).
• CCNA and CCNP certification is highly desirable.
• Command line experience with networking tools (Cisco, Fortinet, Juniper).
• Strong firewall configuration experience (Fortinet).
• Deep understanding and hands-on experience with BGP, OSPF, and VRRP.
• Practical knowledge of basic routers, firewalls, and NAT.
• Experience with COS/QOS and network design principles.
• Familiarity with SOC 2 compliance and processes.

Responsabilidades

• Provide end-to-end support for customers focusing on SD-WAN, Internet, and related services.
• Troubleshoot and configure basic LAN setups and Microsoft operating systems.
• Support provisioning and onboarding of new customers for managed services.
• Collaborate with vendors to resolve support issues and ensure smooth service delivery.
• Own support issues from start to resolution with clear communication.
• Maintain excellent customer relationships by delivering outstanding support.
• Mentor and train fellow engineers on complex technical issues and solutions.

Conocimientos

SD-WAN

Versa Networks

CCNA

CCNP

Command line

Networking tools

BGP

OSPF

VRRP

NAT

COS/QOS

SOC 2

Educación

High School Diploma or GED Equivalent

Descripción del empleo

Command|Link is seeking a remotely based Managed Services Network Engineer to support ISP/MSP business customers and manage SD-WAN networks with Versa expertise. You will troubleshoot routers, firewalls, and VPNs, while onboarding new customers for managed services and guiding customers to success.

You’ll mentor peers, collaborate with vendors, and own issues from start to resolution, ensuring high customer satisfaction.