Remote Saas Crm & Revenue Systems Architect

The Ritz-Carlton Yacht Collection; Neuquén; À distance; ARS 121 164 000 - 166 601 000; Temps partiel

Résumé du poste

The Ritz-Carlton Yacht Collection is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. This remote contractor role requires strong CRM expertise to evaluate real-world SaaS operations, resolve data inconsistencies, and improve how AI systems understand complex business workflows.

You will audit CRM and integrated revenue systems, reconcile data, and document recommended

Qualifications

• 4–6 years hands-on experience with CRM platforms (Salesforce, HubSpot, Dynamics 365 or similar).
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation and permissions.

Responsabilités

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and governance decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing and integrated tools.
• Provide insights on CRM design and sustainable governance.

Connaissances

CRM platforms

CRM implementations

Data reconciliation

English communication

Outils

SQL

APIs

Description du poste

Salesforce / HubSpot Administrator – Revenue Systems (SaaS) - Remote

Role Type: Contractor

Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.