Remote Saas Crm & Revenue Systems Architect

The Ritz-Carlton Yacht Collection; Santa Fe Capital; Remote; ARS 90,873,000 - 136,310,000; Full time

Job summary

The Ritz-Carlton Yacht Collection is seeking a Salesforce / HubSpot Administrator for Revenue Systems (SaaS) on a remote contract basis. You will support CRM and revenue system operations, resolve data/policy conflicts, and document complex SaaS workflows to optimize AI understanding of business processes.

Responsibilities include auditing systems, reconciling data, and advising on CRM changes with impact on billing and CPQ. Strong SaaS experience and English proficiency are required.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, Dynamics 365 or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM expertise

CRM migrations

Revenue systems

SQL

APIs

SaaS environments

English communication

Tools

SQL

APIs

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS) - Remote

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.