Remote Operations Specialist

Pearl; Argentina; Teletrabalho; ARS 90 873 000 - 136 310 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Competitive salary

CRM hygiene recognition

Generous PTO

Health coverage for global talents

Mentorship

Learning & Development

Global networking

Resumo da oferta

Pearl seeks an Operations Specialist to own the data and supplier-coordination layer for its procurement platform. This fully remote role combines high-volume Excel work with proactive supplier outreach to enterprise customers.

You will clean, structure, and validate supplier and product data, run data models with Excel functions, and support end-to-end deployment of sourcing events. US-based suppliers will be engaged by phone and email to keep the platform humming.

Qualificações

• 1–2+ years Excel in a professional setting.
• Experience cleaning, normalizing, and validating datasets using formula-based methods.
• Experience building structured, replicable Excel models that others can follow.
• Experience conducting outbound phone calls to US-based suppliers.

Responsabilidades

• Clean, structure, and validate supplier, product, and quantity data in Excel.
• Apply advanced Excel functions to organize datasets and ensure replicable models.
• Onboard validated customer data onto deployment platform.
• Call US-based suppliers to re-engage them on the platform.
• Support end-to-end deployment of sourcing events for enterprise customers.
• Coordinate outreach with the deployment team via Slack.

Conhecimentos

Pivot tables

VLOOKUP

XLOOKUP

INDEX MATCH

IF formulas

English (C1+)

Outbound calls

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Work Schedule: Eastern Time | Monday–Friday, aligned to US Eastern business hours (8:45 AM ET daily team standup; must work within ±1 hour of New York time)

A fast-growing AI company in the procurement technology space is looking for an Operations Specialist to own the data and supplier-coordination layer that keeps its platform delivering for enterprise customers.

The company is founder-led, lean, and in an active deployment phase — onboarding new enterprise clients and running real-world sourcing events. Often described as "Palantir for procurement," its deployment team blends tactical execution with customer advisory work, and this hire exists to own the execution core so senior team members can stay at the strategic level.

Day-to-day, the role is roughly 60% Excel-based data work — cleaning, structuring, and validating supplier, product, and quantity data so sourcing events run without error — and 40% phone and email follow-up with existing US-based suppliers to keep them engaged on the platform. Success means owning a client account end to end within 90 days, running the back-end work and communication independently.

Core Responsibilities

Data Cleaning & Validation

• Clean, structure, and validate supplier, product, and quantity data using Excel
• Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasets
• Sanity-check data for missing values, inconsistent formatting, and errors before modeling begins
• Build formula-driven models without hard-coded values, ensuring datasets are replicable
• Onboard validated customer data onto the client's deployment platform
• Call US-based suppliers who haven't responded on the platform to re-engage them
• Deliver a consistent daily outreach script and improve call quality with each iteration
• Track supplier response status and elevate persistently to prevent dormant accounts
• Coordinate outreach priorities with the deployment team via Slack

Deployment & Operations Support

• Maintain and update supplier and product records across active sourcing events
• Support end-to-end deployment of sourcing events for enterprise customers
• Flag process gaps and recommend operational improvements proactively
• Take on expanded account ownership as tenure and performance progress

Requirements

Must-Have

• 1–2+ years of hands-on Microsoft Excel experience in a professional work environment (not coursework or training), including pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulas
• Demonstrated experience cleaning, normalizing, and validating datasets using formula-based methods (no hard-coded values), including sanity-checking data quality and comparing extracted data against source documents
• Experience building structured, replicable Excel models that others can follow
• Experience conducting outbound phone calls to US-based suppliers, vendors, or business contacts in a professional capacity
• C1+ English (CEFR) — spoken and written — for direct phone communication with US-based suppliers
• Located in LATAM and able to work within one hour of US Eastern Time

Nice-to-Have

• 1–2 years in management consulting or at a boutique advisory firm
• Hands-on procurement or supply chain experience (tactical purchasing, operational supplier relationship management)
• Python for data manipulation or automation
• Prior exposure to e-procurement or sourcing platforms

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Topgrading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.