Datacenter Operations Lead & Technical Liaison

Cookunity; Buenos Aires; A distancia; ARS 34.332.000 - 54.932.000; A tiempo parcial

Descripción del empleo

Job Description

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Responsibilities

Key Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance:

• Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.


• Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation:

• Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.


• Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.

Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:

• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.

Safety and Compliance-Safety, Security, Compliance, and Documentation:

• Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.


• Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.


• Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office, with limited supervision.

Continuous Improvement:

• Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.


• Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.


• Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.

Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership

• Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.


• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.


• Ensures contractors and vendors deliver quality services and that all SLAs are being met.


• Contributes to quality assurance through process creation and training of less experienced peers.

Core Responsibilities

Planning & Execution:

• Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.

Collaboration & Partnership:

• Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.

Problem Solving:

• Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.

Continuous Learning:

• Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.

Continuous Improvement:

• Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.

Career Level - OP4

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Talent Lead Generation Specialist (Entry Level) | US Startups & Agencies | Remote (LATAM)

atomic HR is a recruiting startup. We help talented people across Latin America land remote roles with fast-growing startups and marketing agencies in the US and Canada, and we help those companies hire people they'd never have found on their own. We're small, fully remote, and we treat hiring like a growth problem: we test the way we write to candidates and where we post roles, and we use AI tools to move faster. This role sits on our own internal team.

Company Overview

atomic HR is a recruiting startup. We help talented people across Latin America land remote roles with fast-growing startups and marketing agencies in the US and Canada, and we help those companies hire people they'd never have found on their own. We're small, fully remote, and we treat hiring like a growth problem: we test the way we write to candidates and where we post roles, and we use AI tools to move faster. This role sits on our own internal team.

Your Role

This is lead generation pointed at people instead of customers. You'll work across many different roles and industries, and every search starts with two questions: who is this person, and what would actually make them reply? If you've done lead gen or marketing, it's the same muscle you already have. You research an audience and write messages that convert, except here a conversion is a great candidate writing back.

A lot of what you'll source for is marketing and creative work: creative strategists, paid media, performance, growth, and data roles. So if you come from a marketing or agency world, you already understand the people you're reaching and what they care about. You figure out where the right people are, write the outreach, post the role so the right people see it, and improve based on what actually gets responses. Some recruiters treat this as the boring first step of hiring. We think it's the most interesting part, and it's most of this job. No recruiting experience needed. You'll be mentored while you learn the talent side, and you'll have real tools, including a dedicated sourcing platform and AI, to do it at scale.

You'll:

• Research each new role to understand who the ideal candidate is and where to find them


• Write and personalize outreach, then test subject lines and openers to lift reply rates


• Post and promote roles so the right people actually apply


• Review incoming applicants and shortlist the ones worth talking to


• Keep your pipeline organized and follow up so no good candidate goes cold


• Use AI and sourcing tools to work through a large volume without losing the personal touch


• Track what's working, and change your approach when the numbers say so

You Bring

• Curiosity and a real drive to keep learning, since every role is a new puzzle


• Strong written English, and the ability to write to a stranger like a human rather than a template


• Resourcefulness: handed a new tool and no script, you'd rather figure it out than wait to be told


• Organization and follow-through, so pipelines stay clean and nothing slips


• A competitive streak and self-motivation, because a lot of this is chasing a number you want to hit


• Comfort with basic metrics, and the instinct to test something and adjust


• A concrete example of a time you used a tool, a tactic, or automation to work smarter or hit a goal

Bonus Points

• A background in lead generation, marketing, growth, sales, business development, or customer success


• Experience at a marketing or creative agency, since many of the people you'll reach are creative, paid media, performance, growth, and data professionals


• Hands-on time with a CRM like HubSpot or Salesforce, or with outreach and prospecting tools


• You already use AI tools (ChatGPT, Gemini, Claude) in your day-to‑day work


• A language beyond English and Spanish

What's Offered

• Fully remote from anywhere in Latin America, part-time to start at roughly 20 to 30 hours a week with room to grow, on hours that overlap US time zones


• Compensation based on experience, paid weekly in USD as a contractor. Share the range that fits your level and we'll go from there


• A chance to move your lead‑gen or marketing skills into a new field, with mentorship while you learn it


• A modern stack (a dedicated sourcing platform and AI tools) so you can work at scale from day one


• Recent graduates and career switchers are welcome, with no recruiting background required. We hire on how you think and how you write

Interview Process

• Intro and screening call


• A practical challenge close to the real work


• Final conversation with the team