Remote LATAM Salesforce Delivery Lead

Remote Talent LATAM; Argentina; Remoto; ARS 76.974.000 - 92.199.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% Remote work

PTO 10 days per year

Descrizione del lavoro

Remote Talent LATAM seeks a Head of Salesforce Delivery to lead a distributed delivery team and ensure high-quality client outcomes across Salesforce projects.

The role focuses on client satisfaction, delivery performance, team accountability, and margin protection, coordinating with PMs, consultants, developers, Salesforce Account Executives, and other leaders to improve processes and long-term relationships.

Competenze

• 3+ years in professional services delivery leadership at an agency, consultancy, or SI.
• Experience leading distributed teams of 8+ people across time zones.
• Track record of improving client satisfaction, retention, margins or delivery efficiency.
• Able to manage client conversations, escalations, and recovery plans.

Mansioni

• Lead the Salesforce delivery practice and distributed delivery teams.
• Ensure high-quality project outcomes and consistent client experience.
• Own client satisfaction, delivery performance, and recovery plans when needed.
• Collaborate with PMs, consultants, developers, and Salesforce AEs to optimize delivery.

Conoscenze

Delivery leadership

Client relationship management

Budget & resource management

Cross-functional collaboration

Strumenti

Salesforce

Asana

Descrizione del lavoro

Remote Talent LATAM seeks a Head of Salesforce Delivery to lead a distributed delivery team and ensure high-quality client outcomes across Salesforce projects.

The role focuses on client satisfaction, delivery performance, team accountability, and margin protection, coordinating with PMs, consultants, developers, Salesforce Account Executives, and other leaders to improve processes and long-term relationships.