Remote LATAM EDI Production Support Analyst

Americanflat; Argentina; Remote; ARS 90,953,000 - 136,430,000; Full time

Benefits offered by this job

PTO

Vacation Days

Wellness Days

Bereavement Leave

Holidays (intl)

Job summary

Americanflat is seeking a detail-oriented IT EDI Production Support Analyst to ensure daily electronic data exchanges run smoothly. You will work with internal teams and external trading partners to verify orders, invoices, and shipments are processed correctly and on time.

The role requires knowledge of ANSI X12, EDIFACT, and XML/Flat File formats, plus experience with NetSuite ERP. You will help onboard partners, troubleshoot translation errors, and maintain clear EDI documentation.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or related field.
• Knowledge of ANSI X12, EDIFACT, and XML/Flat File formats.
• Familiarity with 850, 856, 810, 940/945 EDI documents.
• Ability to read mapping specifications and troubleshoot translation errors.
• Experience with ERP integrations and EDI onboarding preferred.

Responsibilities

• Monitor daily EDI transactions (orders, invoices, shipment notices) for accuracy.
• Identify and resolve EDI or system integration errors quickly to avoid delays.
• Collaborate with internal teams and external trading partners to fix data issues.
• Maintain clear documentation for EDI processes, mappings, and resolutions.
• Analyze recurring EDI errors to identify root causes and improvements.
• Support onboarding and testing of new trading partners, including validating EDI sets (850, 856, 810).
• Ensure ERP data (NetSuite) syncs properly with EDI transactions.
• Stay current on retailer and marketplace EDI standards to keep integrations compliant.

Skills

EDI knowledge

Data analysis

Documentation

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Tools

NetSuite

ERP systems

Job description

Americanflat is seeking a detail-oriented IT EDI Production Support Analyst to ensure daily electronic data exchanges run smoothly. You will work with internal teams and external trading partners to verify orders, invoices, and shipments are processed correctly and on time.

The role requires knowledge of ANSI X12, EDIFACT, and XML/Flat File formats, plus experience with NetSuite ERP. You will help onboard partners, troubleshoot translation errors, and maintain clear EDI documentation.