Remote LATAM Billing & Refunds Coordinator

Ryz Labs; Argentina; Remote; ARS 60,828,000 - 98,846,000; Full time

Job summary

RYZ Labs is seeking a Billing & Refunds Coordinator to join our finance operations team. This hands-on role sits at the intersection of finance, customer experience, and cross-functional process optimization.

You will own daily workflows—from managing collections and processing refunds to posting journal entries in the ERP and supporting our sellers and customers with clear, empathetic communication in a fast-paced digital marketplace.

Qualifications

• Bachelor’s degree or progress toward a degree in Accounting, Finance, Business, Customer Service or a related field preferred.
• 4-6 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support or related finance support roles.
• Familiarity with basic accounting principles and ERP systems (Stripe or Oracle Fusion experience preferred).
• Strong Excel skills and attention to detail in data entry and transaction processing.
• Excellent communication and organizational skills.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Address Customer Experience support tickets related to payments, invoicing, and refunds.
• Monitor customer accounts and assist with the application of cash receipts, incoming Wire and ACH payments, and reconciliation of discrepancies.
• Preparing daily/monthly journal entries in the ERP system for Cash and A/R transactions.
• Processing Sales Team Requests, Refunds, Credits, Rate adjustments, and other one-off payment issues in Admin, Stripe and Avalara.
• Identify opportunities to streamline and enhance automation across key accounts payable and accounts receivable workflows, contributing to process efficiency and scalability, creating and updating accounting policy memos and process flowcharts.
• Sales Tax Exemption maintenance and refund processing in Avalara.
• Serve as a point of contact for key sellers, delivering proactive updates on sales proceeds and payout schedules.

Skills

Excel skills

Attention to detail

Communication

Analytical mindset

Education

Bachelor’s degree progress in Accounting/Finance/Business

Tools

Stripe

Oracle Fusion

Job description

RYZ Labs is seeking a Billing & Refunds Coordinator to join our finance operations team. This hands-on role sits at the intersection of finance, customer experience, and cross-functional process optimization.

You will own daily workflows—from managing collections and processing refunds to posting journal entries in the ERP and supporting our sellers and customers with clear, empathetic communication in a fast-paced digital marketplace.