Remote Hospitality Experience Specialist

Alegria Travel Services; La Plata; Presencial; ARS 480.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding and training

Continuing education opportunities

Collaborative team environment

Descripción de la vacante

Alegria Travel Services is seeking a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.

This fully remote role suits someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.

Formación

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.
• Experience in hospitality, customer service, reservations, or related fields is helpful but not required.

Responsabilidades

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Conocimientos

Excellent communication

Customer service

Attention to detail

Time management

Research online

Tech adaptability

Descripción del empleo

Alegria Travel Services is seeking a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.

This fully remote role suits someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.