Remote Data Center Project Lead - Client-Facing Tech

Reboot Monkey; Chaco; Híbrido; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Reboot Monkey is seeking a Technical Project Manager for Data Center with remote capabilities. You will act as the primary technical contact for client accounts, manage the full lifecycle, and translate requirements into actionable work orders while coordinating with hardware teams.

Responsibilities include ownership of tickets in Jira/ServiceNow/Zendesk, overseeing datacenter hardware deployment, cabling, power and cooling, and maintaining dashboards for clients and internal stakeholders.

Formación

• 3+ years of experience in datacenter operations or technical infrastructure.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, cabling, power distribution and remote hands.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Ability to manage and develop a small technical team.
• Strong written and verbal communication.

Responsabilidades

• Act as the primary technical point of contact for client accounts throughout the project lifecycle.
• Lead onboarding, scoping calls, and technical review meetings.
• Manage tickets end-to-end in Jira/ServiceNow/Zendesk with clear docs.
• Oversee datacenter operations: server hardware, cabling, power, cooling.
• Coordinate with vendors on procurement and RMA logistics.
• Maintain live project dashboards for clients and stakeholders.
• Track budgets, flag overruns, and review vendor invoices.
• Develop SOPs and training materials for repeatable processes.

Conocimientos

Client-facing communication

Technical background

Project coordination

Written communication

Herramientas

Jira

ServiceNow

Zendesk

Descripción del empleo

Reboot Monkey is seeking a Technical Project Manager for Data Center with remote capabilities. You will act as the primary technical contact for client accounts, manage the full lifecycle, and translate requirements into actionable work orders while coordinating with hardware teams.

Responsibilities include ownership of tickets in Jira/ServiceNow/Zendesk, overseeing datacenter hardware deployment, cabling, power and cooling, and maintaining dashboards for clients and internal stakeholders.