Remote Customer Service & Sales Advocate

Dollar General; Buenos Aires; Remote; ARS 550,000 - 750,000; Full time

Benefits offered by this job

Work from home

Job summary

Dollar General in Argentina is seeking a Remote Customer Service Representative to act as the main liaison with clients, handling inquiries across insurance sales, benefits administration, and account questions, all from home.

The role emphasizes outbound telemarketing, skilled negotiation, multilingual communication, independent work, and adherence to HIPAA, with comprehensive training to grow in sales and client engagement.

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing with a focus on customer interaction.
• Strong negotiation and multi-language communication skills; bilingual a plus.
• Familiarity with sales administration processes and data analysis to interpret client data.
• Knowledge of insurance sales or benefits administration is highly desirable.
• HIPAA regulations understanding when handling sensitive information.

Responsibilities

• Act as the main liaison for clients via multiple channels.
• Manage client inquiries about insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and identify sales opportunities.
• Negotiate terms and solutions with clients per company policies.
• Support sales administration: documents, records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to boost client engagement and retention.

Skills

Outside sales experience

Retail sales experience

Telemarketing

Multilingual communication

HIPAA knowledge

Remote work independence

Job description

Dollar General in Argentina is seeking a Remote Customer Service Representative to act as the main liaison with clients, handling inquiries across insurance sales, benefits administration, and account questions, all from home.

The role emphasizes outbound telemarketing, skilled negotiation, multilingual communication, independent work, and adherence to HIPAA, with comprehensive training to grow in sales and client engagement.