Remote Cruise Travel Specialist

Unique Escapes; Municipio de Comodoro Rivadavia; Remote; ARS 600,000 - 1,000,000; Full time

Benefits offered by this job

Remote work

Onboarding program

Collaborative team

Growth opportunities

Leadership paths

Job summary

Unique Escapes, a travel business focused on personalized experiences, is seeking a motivated Cruise Travel Specialist. You will connect with clients to understand their destinations, travel style, budget, dates, and cruise must-haves, and then match them with the right ship and itinerary.

You\'ll handle inquiries via email, chat, and phone with a client-first approach, explain options, manage bookings, payments, and special requests, and build lasting relationships that lead to repeat sailings.

Responsibilities

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend cruise line, ship, itinerary, stateroom, dining package, shore excursions, and add-ons based on each traveler's needs.
• Turn inquiries into confirmed cruise vacations through email, chat, and phone with energy, accuracy, and a client-first approach.
• Explain cruise options clearly, including cabin categories, deposits, payment plans, travel protection, onboard packages, and port requirements.
• Handle booking details, special requests, changes, payments, upgrades, and pre-cruise questions with professionalism and care.
• Resolve concerns quickly and confidently, helping clients feel supported from their first quote through embarkation and their return home.
• Share valuable cruise insights—best sailings for families, romantic itineraries, hidden-gem ports, seasonal opportunities, and limited-time promotions.
• Build post-booking relationships that encourage repeat sailings, referrals, reviews, and long-term client loyalty.

Job description

Unique Escapes, a travel business focused on personalized experiences, is seeking a motivated Cruise Travel Specialist. You will connect with clients to understand their destinations, travel style, budget, dates, and cruise must-haves, and then match them with the right ship and itinerary.

You\'ll handle inquiries via email, chat, and phone with a client-first approach, explain options, manage bookings, payments, and special requests, and build lasting relationships that lead to repeat sailings.