Remote Luxury Travel Concierge & Experience Specialist

Manatal; Buenos Aires; À distance; ARS 60 635 000 - 90 953 000; Plein temps

Avantages offerts par ce poste

100% remote work

Travel perks and industry discounts

Professional growth opportunities

Ongoing training and development

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients from initial inquiry through post-trip follow-up in a 100% remote role. You will handle inquiries, luxury bookings, itinerary coordination, and proactive follow-up to ensure seamless, personalized experiences.

The candidate enjoys travel, excels at communication, and stays organized while using new booking platforms.

Qualifications

• Excellent verbal and written communication abilities.
• Strong background in customer service, ideally in travel or hospitality.
• Highly organized with attention to detail.
• Comfortable using booking platforms and learning new systems.
• Reliable, proactive, and able to manage multiple requests.
• Genuine passion for travel and creating memorable experiences.

Responsabilités

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, changes, and requests.
• Provide destination and policy information to clients.
• Coordinate and confirm itineraries to ensure accuracy.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.
• Maintain documentation and update booking systems.

Connaissances

Communication

Customer service

Organization

Tech proficiency

Travel enthusiasm

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients from initial inquiry through post-trip follow-up in a 100% remote role. You will handle inquiries, luxury bookings, itinerary coordination, and proactive follow-up to ensure seamless, personalized experiences.

The candidate enjoys travel, excels at communication, and stays organized while using new booking platforms.