Remote Cruise Travel Specialist - Turn Dreams into Bookings

Unique Escapes; Chubut; Remote; ARS 350,000 - 550,000; Full time

Benefits offered by this job

Fully remote work

Part-time or full-time flexibility

Comprehensive onboarding and training

Collaborative, supportive team

Job summary

Unique Escapes is a travel-focused company seeking a motivated Cruise Travel Specialist to help clients turn cruise ideas into confirmed sailings. You will combine destination knowledge, service excellence, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences.

You will connect with clients via email, chat, and phone, guiding them from initial inquiry to embarkation and beyond.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization skills.
• Comfortable with technology, online booking platforms, CRM systems, and AI tools.
• Genuine passion for travel.
• Travel-industry, sales, hospitality, or customer-service experience preferred but not required.

Responsibilities

• Connect with clients to understand destinations, travel style, budget, dates, group size, and cruise must-haves.
• Recommend the right cruise line, ship, itinerary, stateroom, dining package, shore excursions, and add-ons.
• Turn inquiries into confirmed cruise vacations through email, chat, and phone with a client-first approach.
• Explain cruise options clearly, including cabin categories, deposits, payment plans, travel protection, onboard packages, and port requirements.
• Handle booking details, special requests, changes, payments, upgrades, and pre-cruise questions with professionalism and care.
• Resolve concerns quickly and confidently, helping clients feel supported from quote through embarkation and return home.
• Share valuable cruise insights—families, romantic itineraries, ports, promotions.
• Build post-booking relationships that encourage repeat sailings and referrals.

Job description

Unique Escapes is a travel-focused company seeking a motivated Cruise Travel Specialist to help clients turn cruise ideas into confirmed sailings. You will combine destination knowledge, service excellence, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences.

You will connect with clients via email, chat, and phone, guiding them from initial inquiry to embarkation and beyond.