Remote Clinician Onboarding Lead for Virtual Care

Overseas (United States); Buenos Aires; Remoto; ARS 92.909.000 - 139.364.000; Tempo pieno

Descrizione del lavoro

Overseas is seeking a Clinician Onboarding Specialist open to candidates based in Latin America. This fully remote role leads three-hour live onboarding calls for newly hired clinicians, guiding them through the EHR platform and payroll system, and preparing materials ahead of each session.

You will engage large cohorts on live calls, answer questions, and escalate complex issues to improve onboarding materials and workflows. This is a remote, full-time role with US Pacific Time availability.

Competenze

• Strong written and verbal English communication with a professional and warm delivery.
• Healthcare experience, ideally in behavioral health or clinical support.
• Comfort presenting on live screen-share calls with EHR platforms.
• Familiarity with payroll systems such as Rippling or Gusto; Rippling preferred.
• Experience leading onboarding for multiple cohorts and coordinating sessions.
• Proficient with productivity tools (Google Workspace, Notion, Airtable).

Mansioni

• Lead three-hour live onboarding calls with newly hired clinicians via video conference, keeping cohorts engaged and confident.
• Walk clinicians through the EHR platform step by step via screen share, covering workflows and navigation.
• Guide clinicians through the payroll system (Rippling or similar) setup.
• Answer questions live and handle a range of inquiries with composure.
• Prepare materials, presentations, and platform setups ahead of each session; coordinate invites and lists.
• Respond to post-call questions via email, tracking open questions until resolved.
• Escalate complex questions to the appropriate internal team.
• Identify recurring onboarding friction and help improve materials and workflows.

Conoscenze

English communication

Healthcare experience

Public speaking

Time management

Strumenti

Tebra

Rippling

Gusto

Google Workspace

Notion

Airtable

Descrizione del lavoro

Overseas is seeking a Clinician Onboarding Specialist open to candidates based in Latin America. This fully remote role leads three-hour live onboarding calls for newly hired clinicians, guiding them through the EHR platform and payroll system, and preparing materials ahead of each session.

You will engage large cohorts on live calls, answer questions, and escalate complex issues to improve onboarding materials and workflows. This is a remote, full-time role with US Pacific Time availability.