Remote Bilingual Client Liaison & Case Coordinator

Voxidea, Llc; Rosario; Remote; ARS 22,016,000 - 26,371,000; Full time

Benefits offered by this job

Week between Christmas and New Year’s—

Paid public holidays (national)

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Home office equipment support after 4+

Job summary

Political Asylum Lawyers in the United States is seeking a role focused on client engagement and case coordination for candidates located in Argentina. You will communicate daily in English and Spanish, manage client inquiries, and help keep cases on track using established workflows.

The position emphasizes empathy, organization, and the ability to work under pressure while maintaining high service standards.

Qualifications

• Experience preparing immigration applications is preferred but not required.
• Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum
• Fluent in Spanish and English
• Tech-focused skills and eagerness to learn new online systems and procedures
• Outstanding communication and interpersonal skills
• Empathetic and able to communicate with clients under significant stress
• Works well under pressure
• Organized, detail-oriented, and able to perform at a high level with minimal supervision
• Able to keep track of tasks and meet deadlines

Responsibilities

• Serve as the firm’s main point of contact with clients, supporting attorneys and paralegals.
• Engage clients daily in English and Spanish, sending emails and making calls.
• Maintain case development by following workflows and flagging delays.
• Proactively communicate with teammates about issues in a case.
• Assist with case management, including scheduling and reminders.
• Prepare filings and administrative tasks as assigned.
• Contribute to the development and improvement of company protocols.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Attention to detail

Working under pressure

Tech literacy

Task management

Job description

Political Asylum Lawyers in the United States is seeking a role focused on client engagement and case coordination for candidates located in Argentina. You will communicate daily in English and Spanish, manage client inquiries, and help keep cases on track using established workflows.

The position emphasizes empathy, organization, and the ability to work under pressure while maintaining high service standards.