Remote AI & Automation Associate — Salesforce

Max Accelerate Technology Group; Argentina; Presencial; ARS 67.091.080 - 111.818.466; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly work environment

Descripción de la vacante

Kompetenza is seeking an entry-level Salesforce AI & Automation Associate to help build AI-powered service and sales agents within our client self-service portal. You will automate workflows, integrate AI tools, and enhance customer experiences across Salesforce and non-Salesforce platforms.

You will learn to mentor clients, train teams, and design custom AI solutions that meet business needs while collaborating with cross-functional teams globally.

Formación

• Basic understanding of Salesforce (Service Cloud) or related tools.
• Some experience or coursework in AI, automation, or workflow tools.
• Interest in AI-powered customer service tools and automation platforms.

Responsabilidades

• Assist in developing AI-powered chatbots and virtual agents using Salesforce Einstein AI and AgentForce.
• Configure Salesforce Flow, Omni-Channel Routing, and AI-driven case management.
• Work with third-party AI tools and APIs to integrate AI-powered workflows across platforms.
• Provide mentorship and training to clients on AI adoption and tools.

Conocimientos

Salesforce basics

AI / automation interest

Workflow tools

OpenAI familiarity

Educación

AI coursework

Herramientas

Salesforce Service Cloud

AgentForce

ChatGPT tooling

Descripción del empleo

Kompetenza is seeking an entry-level Salesforce AI & Automation Associate to help build AI-powered service and sales agents within our client self-service portal. You will automate workflows, integrate AI tools, and enhance customer experiences across Salesforce and non-Salesforce platforms.

You will learn to mentor clients, train teams, and design custom AI solutions that meet business needs while collaborating with cross-functional teams globally.