Remote AI‑Powered CX Cloud Lead

Max Accelerate Technology Group; Argentina; Presencial; ARS 74.577.889 - 104.409.044; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

High earning potential with performance-based commission

Work with cutting-edge AI and automation tools

Remote work flexibility

Descripción de la vacante

Max Accelerate Technology Group is looking for a Customer Experience Cloud & AI SME who will lead the design, development, and optimization of self-service customer portals. This role demands strong expertise in Salesforce Experience Cloud and AI-driven automation to create seamless customer interactions.

The ideal candidate will have a passion for AI and digital transformation while also mentoring teams on best practices for AI adoption. This offers an exciting opportunity to work remotely with a global team and a competitive salary.

Formación

• 2+ years of experience in Salesforce Experience Cloud & Service Cloud.
• Strong analytical skills for impactful automation solutions.
• Excellent communication & presentation skills.

Responsabilidades

• Develop & Optimize Self-Service Customer Portals.
• Implement self-service automation and AI-driven workflows.
• Guide clients through their AI and automation journey.

Conocimientos

Salesforce Experience Cloud expertise

Hands-on knowledge of Einstein AI

Chatbot development

Automation workflows

Problem-solving skills

Herramientas

Salesforce Flow

Omni-Channel Routing

Descripción del empleo

Max Accelerate Technology Group is looking for a Customer Experience Cloud & AI SME who will lead the design, development, and optimization of self-service customer portals. This role demands strong expertise in Salesforce Experience Cloud and AI-driven automation to create seamless customer interactions.

The ideal candidate will have a passion for AI and digital transformation while also mentoring teams on best practices for AI adoption. This offers an exciting opportunity to work remotely with a global team and a competitive salary.