My Hero VA

Argentina

Remote

ARS 20,883,000 - 29,236,000

Full time

10 days ago

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Job summary

My Hero VA is seeking a Business Operations & Growth Manager for a fully remote role. You will work directly with the business owner to build and optimize internal departments, implement new software and AI solutions, create scalable systems and SOPs, and drive initiatives that support rapid growth.

This hands-on role requires strategic thinking while independently delivering projects from planning through execution; strong English communication and organizational skills are essential.

Qualifications

Experience in business operations or operations management.
Strong English communication at C1/C2 level.
Ability to document SOPs and scalable systems.
Experience with software, automation, and AI tools.
Excellent analytical and problem-solving abilities.
Self-motivated and able to work independently.

Responsibilities

Partner with owner to scale operations.
Document and optimize SOPs and processes.
Identify bottlenecks and implement improvements.
Research and manage new software and AI tools.
Coordinate cross-functional projects to deadlines.
Develop systems that improve productivity and accountability.
Analyze workflows to support growth.
Support additional admin and operational projects.
Execute strategic initiatives independently.

Skills

Strategic thinking

Project management

Process improvement

SOP creation

Automation tools

AI tools

Independent working

Analytical skills

Tools

CRM systems

Microsoft Excel

Workflow automation platforms

AI tools

Job description

Business Operations & Growth Manager

Fully Remote Work From Home Role

$12/hr

(JOB ID: BDRAH2026)

Role

Our client is a growing HVAC company based in the U.S. looking for a Business Operations & Growth Manager.

In this role, you will work directly with the business owner to build and optimize internal departments, implement new software and AI solutions, create scalable systems and SOPs, and execute initiatives that support the company's rapid growth. This is a hands on role for someone who can think strategically while independently driving projects from planning through execution.

Responsibilities

Partner directly with the owner to improve and scale business operations
Build, document, and optimize internal processes and Standard Operating Procedures (SOPs)
Identify operational bottlenecks and implement process improvements across departments
Research, implement, and manage new software, automation, and AI tools to improve efficiency
Coordinate cross functional projects and ensure initiatives are completed on time
Develop systems that improve productivity, accountability, and overall business performance
Analyze workflows and recommend solutions to support business growth
Assist with operational planning and execute strategic initiatives independently
Support additional administrative and operational projects as needed

Requirements

Previous experience in Business Operations, Operations Management, Project Management, or a similar role
Excellent English communication skills (verbal and written) - C1/C2 level
Strong understanding of business operations and process improvement
Experience creating SOPs, workflows, and scalable business systems
Comfortable implementing and learning new software, automation platforms, and AI tools
Strong analytical and problem-solving skills
Highly organized, proactive, and able to prioritize multiple projects simultaneously
Self motivated with the ability to work independently with minimal supervision

Highly Preferred