Loss Draft Customer Care Ops Leader

Dormont Manufacturing Co; Buenos Aires; Presencial; ARS 66.986.215 - 81.872.041; Jornada completa

Descripción de la vacante

Dormont Manufacturing Co in Buenos Aires is looking for a Loss Draft Customer Care Supervisor. The successful candidate will oversee customer care operations, ensuring high-quality service and effective team performance.

Responsibilities include managing customer interactions, team leadership, and performance monitoring. Applicants should have at least one year of experience as a Supervisor and be proficient in English. Join us to lead a motivated team in a dynamic environment.

Formación

• At least 1 year experience as Supervisor.
• At least 1 year experience as Team Lead (for internal candidates).
• Solid/Exceptional Performance (for internal candidates).

Responsabilidades

• Oversee inbound and outbound customer interactions.
• Ensure timely and effective resolution of customer issues.
• Coach and guide associates to improve performance.
• Monitor KPIs related to productivity and quality.

Conocimientos

Supervisory skills

Advanced English

Descripción del empleo

Dormont Manufacturing Co in Buenos Aires is looking for a Loss Draft Customer Care Supervisor. The successful candidate will oversee customer care operations, ensuring high-quality service and effective team performance.

Responsibilities include managing customer interactions, team leadership, and performance monitoring. Applicants should have at least one year of experience as a Supervisor and be proficient in English. Join us to lead a motivated team in a dynamic environment.