Lien Resolution Team Lead

The Ward Law Group, Pl; Argentina; On-site; ARS 181,906,000 - 272,860,000; Full time

Job summary

The Ward Law Group, Pl seeks a Lien Resolution Team Lead to supervise reductions and lien resolution specialists, handling the largest and most complex files while owning performance metrics.

You will drive negotiation outcomes, protect client recoveries, and oversee the end-to-end process from settlement to disbursement, ensuring accuracy and timeliness in all disbursements.

Qualifications

• Requires 4+ years in medical lien resolution, reductions, or settlement negotiation.
• Must have experience managing 5+ direct or indirect reports.
• Proven track record of negotiating meaningful reductions on medical balances and liens.
• Knowledge of Medicare Secondary Payer rules, AHCA lien process, ERISA plan reimbursement.
• Strong communication and negotiation skills with providers and clients.

Responsibilities

• Post-settlement medical bill and lien management.
• Lead, train, and evaluate a team of reductions and lien resolution specialists.
• Track aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround.
• Negotiate high-balance, high-complexity, and escalated reductions.
• Resolve Medicare conditional payments and Medicare Secondary Payer obligations.
• Manage letters of protection balances and ensure compliance with state disclosure requirements.
• Analyze collateral sources to establish correct reimbursement exposure before negotiating.
• Build relationships with providers and lien resolution vendors.
• Provide accurate lien exposure figures to trial and pre-suit attorneys.
• Ensure client understanding of closing statements and prompt disbursement.

Skills

People management

Bilingual English/Spanish

Negotiation skills

Communication skills

Legal software

Spreadsheets

Education

Paralegal certificate

Bachelor’s degree in related field

Tools

Legal case management software

Microsoft Excel

Job description

The Lien Resolution Team Lead runs the function that determines how much of every settlement actually reaches our clients. You will supervise a team of reductions and lien resolution specialists, personally handle the largest and most complex lien files, and own the metrics that measure our performance - aggregate reduction rate, net-to-client percentage, and time from settlement to disbursement.

This is a negotiation role with a management layer on top. Every dollar your team takes off a medical balance, a hospital lien, or a health plan’s subrogation claim is a dollar that goes to an injured client instead. You will set the standard for how hard those negotiations are pushed, hold the team to it, and step in personally when a provider or plan will not move.

KEY RESPONSIBILITIES

• Post-settlement medical bill and liens
• Lead the team. Supervise, train, and evaluate a team of reductions and lien resolution specialists. Assign files, manage workload distribution, run regular file reviews, and develop the team’s negotiation skills.
• Own the numbers. Track and report aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround. Identify where the team is leaving money on the table and fix it.
• Negotiate the hard files. Personally handle high-balance, high-complexity, and escalated reductions where the provider or plan has refused to move at the specialist level.
• Resolve statutory and plan liens. Direct the resolution of Medicare conditional payments and Medicare Secondary Payer obligations, Florida Medicaid (AHCA) claims under Fla. Stat. § 409.910 including the administrative challenge process, ERISA and self-funded plan reimbursement claims, TRICARE and VA claims, and hospital and provider liens under applicable county ordinances.
• Manage letter of protection balances. Negotiate LOP balances with treating providers and maintain documentation consistent with Fla. Stat. § 768.0427 disclosure requirements.
• Apply the collateral source framework. Analyze health insurance payments, PIP benefits, and other collateral sources under Fla. Stat. § 768.76 to establish the correct reimbursement exposure before negotiating.
• Build provider relationships. Establish and maintain working relationships and, where appropriate, standing reduction arrangements with high-volume providers, facilities, and lien resolution vendors.
• Partner with the attorneys. Give trial and pre-suit attorneys accurate, timely lien exposure figures so they can evaluate settlement authority and advise clients on net recovery.
• Protect the client experience. Ensure clients understand their closing statement and that disbursement is accurate, documented, and prompt.
• Improve the process. Standardize templates, escalation paths, and negotiation playbooks; recommend and help implement case management system and workflow improvements.
• Maintain compliance. Ensure every file satisfies trust accounting, Florida Bar, and firm documentation requirements before funds are released.
• 40-hour workweek; schedule confirmed during the interview process.
• Reliable internet, a computer, and a quiet, professional workspace required.
• No employee benefits or paid time off.

REQUIRED QUALIFICATIONS

• Minimum of four (4) years of experience in medical lien resolution, reductions, or settlement negotiation at a personal injury firm, lien resolution company, or healthcare recovery vendor.
• Minimum of 5 people managed in past roles (direct or indirect reports)
• Demonstrated track record of negotiating meaningful reductions on medical balances and liens, with the numbers to support it.
• Working knowledge of Medicare Secondary Payer rules and conditional payment resolution.
• Working knowledge of Florida Medicaid third-party recovery and the AHCA lien process.
• Familiarity with ERISA plan reimbursement claims and the practical difference between self-funded and fully insured plans.
• Understanding of Florida PIP and the collateral source framework as it affects reimbursement exposure.
• Strong command of settlement math - gross to net, attorney fees and costs, pro rata allocation, and common fund and made-whole considerations.
• Excellent written and verbal communication; able to be firm with providers and plainspoken with clients.
• Proficiency with legal case management software and spreadsheets.
• Bilingual English/Spanish, spoken and written.
• Paralegal certificate, or a bachelor’s degree in a related field.
• Experience building or refining a reductions workflow from the ground up.
• Familiarity with Medicare Set-Aside considerations in third-party liability settlements.

JOIN OUR TEAM

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.

At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

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